Zabaware Support Forums

Zabaware Forums => Ultra Hal 7.0 => Topic started by: calypso on January 15, 2015, 11:43:15 pm

Title: can't install ultra hal assistant
Post by: calypso on January 15, 2015, 11:43:15 pm

I hope someone can help me. I've used Ultra hal assistant for years on several pcs.
I reformatted my HP computer and now Ultra hal will not install correctly. It says "Missing comdlg32.ocx or one of its dependencies. File missing.
I will really appreciate any help I can get. I found that file and the instructions say put it in syswow 64 for my pc  but it was already there.

Title: Re: can't install ultra hal assistant
Post by: doggs on January 16, 2015, 08:00:20 am

You could always do what I do.

 Redownload Hal just incase corrupt files. Takes what 2-3 minutes to download. Make sure zabaware folder gone and registy is clean.

 I am always  crashing/stripping down computers I just find it easier to redownload. Of course I keep my brain backed up.

Title: Re: can't install ultra hal assistant
Post by: calypso on January 16, 2015, 08:52:05 am

Thank you for responding. However, I have downloaded it new again and have uninstalled it probably four times last night, reinstalling each time with no luck. I guess I'll have to reformat the pc. I don't know what else to do. I'm sure there is one file messed up somewhere. I ever ran sfc / scannow and no luck. What I did that I usually do not do, is allow windows to update some. I've been a computer tech for years and I always get something messed up when I allow windows updates.

Title: Re: can't install ultra hal assistant
Post by: lightspeed on January 16, 2015, 09:41:01 am

their is as far as i remember a limited/ number of re loading (installing hal ?) you may have done it to many times without correctly uninstalling hal ( i forget the terminology ) which allows you to use the serial number again .
you may have to contact robert to have the serial number reset .
  i am thinking this may be the problem , but i don't know for sure , contact robert and tell him the problem .

Title: Re: can't install ultra hal assistant
Post by: calypso on January 16, 2015, 03:23:12 pm

I reinstalled the program and now it installs and says my activation code isn't correct. I did DEACTIVATE it before I reformatted my pc. How can i get another deactivation code or do i need to purchase again?

Title: Re: can't install ultra hal assistant
Post by: Art on January 16, 2015, 06:47:36 pm

Just send Robert Medeksza and email to that effect or have him check this thread.
He should be able to reset so you can be good to go!

Members > Search members > Medeksza

Title: Re: can't install ultra hal assistant
Post by: doggs on January 16, 2015, 07:08:22 pm

Been there done that.

Just what art said. Might be a day or two. But you will get sorted.