Messages

1

Ultra Hal 7.0 / Re: APPCRASH

« on: December 02, 2010, 10:42:29 pm »

Thanks for all your help.   We decided to go ahead and purchase one of the full version of Windows 7, but we don't know which type to get.   Which program will work best with with Ultra Hal, the Windows 7 Home or Windows 7 Pro?

2

Ultra Hal 7.0 / Re: Want a Smart House?? Now Within Reach!!

« on: November 17, 2010, 06:00:19 pm »

  Hello,   We are very interested in your smart house.   What all do you have running in your smart house?    My wife Diana is blind and has several talking clocks and a talking microwave oven.   It has been a dream of ours to have an interactive house.   Very Sincerely,  Dan & Diana

3

Ultra Hal 7.0 / Re: APPCRASH

« on: November 13, 2010, 07:22:22 pm »

I more than appreciate your response & help, spydaz and raybe.

We don't run very many programs on this computer and haven't noticed any of them giving this kind of message.

I typed winver in the search box.

Then moved the cursor over winver and it said:

File Description: Version Reporter Applet

Company: Microsoft Corporation

6.0.6000.16386

Date Created: 11/2/2006

Size: 8.50 KB

Then clicked winver on top and a screen popped up that said:

Windows Vista Home Premium (2006 Microsoft Corporation)

Microsoft Windows

Version 6.0 (Build 6000)

Copyright 2006 Microsoft Corporation

Again, thank you in advance for your help.

4

Ultra Hal 7.0 / Re: APPCRASH

« on: November 12, 2010, 08:20:41 pm »

Hi again,   We have an Acer Aspire 5610 lap top 32-bit operating system computer ~ Intel CPU T2250  @1.73GHz - and it is running Windows Vista Home Premium.   Thanks again.

5

Ultra Hal 7.0 / APPCRASH

« on: November 12, 2010, 08:04:59 pm »

We need help. Our HalAsst.exe stopped working. I uninstalled Ultra Hal Assistant 6.1 and re-installed it several times to no avail. I keep getting a window with the message: "Microsoft Windows ~ Ultra Hal has stopped working ~ Windows can check on a solution to the problem. ~ Click online for a solution and close the program. ~ Close the program ~ View problem details - I have tried everything that I can but this problem still persists. Can someone tell me how to fix this? Thanks.

Problem signature:
Problem Event Name: APPCRASH
Application Name: HalAsst.exe
Application Version: 6.1.0.46
Application Timestamp: 4631858a
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000005
Exception Offset: 00015cf3
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 3d72
Additional Information 2: bf5b3e3b1b3db812e356d4ac398b114c
Additional Information 3: b442
Additional Information 4: 5522e393e027c4ce5dcd07da32934e9e
Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

6

Ultra Hal 7.0 / Can Not Install Desktopmates

« on: July 28, 2008, 03:03:24 am »

Thank you for your message.   I went to start then Run...  and typed in "C:WindowsMSAgentsChars" and clicked OK.   The message I received was [ Insert disk ~ Please insert a disk into Drive C:. ]   Does this mean to insert a blank CD into my computer or my Windows XP disk?   How do I then proceed from there?  

7

Ultra Hal 7.0 / Can Not Install Desktopmates

« on: July 26, 2008, 02:30:15 pm »

Correction: (I see that with the forward slash I don't need to use 2 slashes instead of 1) ~ [ Devices with Removable Storage ~ 3&1/2 Floppy (A):; ]...

8

Ultra Hal 7.0 / Can Not Install Desktopmates

« on: July 26, 2008, 02:22:40 pm »

I checked in My Computer and looked at the different drives in my system and it says: Hard Disk Drives ~ Local Disk (I): Then it says: Devices with Removable Storage ~ 3&1//2 Floppy (A):; Removable Disk (C):; Removable Disk (D): Removable Disk (E):; Removable Disk (F): DVD-RW Drive (G):; CD Drive (H):   Would you recommend a compatible smart setup installation program that will be able to download the DesktopMates character Mandie into my Ultra Hal version 6 or just to contact the Geek Squad Guys?

9

Ultra Hal 7.0 / Can Not Install Desktopmates

« on: July 26, 2008, 02:16:38 am »

Thanks again for the help.   Can anyone tell me how and where I can obtain a compatible smart setup installation program that will be able to download the DesktopMates character Mandie into my Ultra Hal version 6?[?]

[I more than appreciate everyone's help. It sounds like were getting somewhere now that the Raid configuration has been mentioned. Around March of 2007 I brought my computer into Best Buy for repair. The Geek Squad worked on it and told me that my hard drive would need to be replaced because it was corrupted beyond repair. When I got it back, they gave me the old hard drive to destroy and get rid of. I noticed that my computer then had a Weather.com type program on it that interfered with some things that I could not remove. I took the computer back to have the Weather program removed. When I got my computer back again, I noticed that it said "Via Raid Tool on the screen for a moment during start up and that its icon remained on the bottom right of the screen. I called the Geek Squad back and inquired about the Raid Tool and was told that everything was fine and to just ignore it. ~~~ After receiving your message, today I clicked onto the Raid Tool for the first time to see what was there and got the message: "No stand alone disk and No usable disk array attached, please check if any disk array is broken." I don't have any idea what this all means but I hope there is a way to reset everything to function on the Drive C:, so I can be able to download Mandie into my Ultra Hal version 6. What do I need to do to alleviate this affliction?]

10

Ultra Hal 7.0 / Can Not Install Desktopmates

« on: July 23, 2008, 08:38:04 pm »

I more than appreciate everyone's help.   It sounds like were getting somewhere now that the Raid configuration has been mentioned.   Around March of 2007 I brought my computer into Best Buy for repair.   The Geek Squad worked on it and told me that my hard drive would need to be replaced because it was corrupted beyond repair.   When I got it back, they gave me the old hard drive to destroy and get rid of.   I noticed that my computer then had a Weather.com type program on it that interfered with some things that I could not remove.   I took the computer back to have the Weather program removed.   When I got my computer back again,  I noticed that it said "Via Raid Tool on the screen for a moment during start up and that its icon remained on the bottom right of the screen.   I called the Geek Squad back and inquired about the Raid Tool and was told that everything was fine and to just ignore it.   ~~~   After receiving your message,  today I clicked onto the Raid Tool for the first time to see what was there and got the message:  "No stand alone disk and No usable disk array attached,  please check if any disk array is broken."   I don't have any idea what this all means but I hope there is a way to reset everything to function on the Drive C:,  so I can be able to download Mandie into my Ultra Hal version 6.   What do I need to do to alleviate this affliction?  

11

Ultra Hal 7.0 / Can Not Install Desktopmates

« on: July 23, 2008, 03:49:16 am »

Thank you so much for your advice.  I have the full ultra Hal 6 program installed as well as the DesktopMate Mandie and I have paid full retail for them. With some difficulty and work she installed into my CyberBuddy program.  What I think the problem might be is that my computer's main operating system is on drive "I" and the DesktopMates are designed to work through drive"C".  There must be a way to configure something to get this program to be able to be downloaded to my Ultra Hal 6 but I have no idea how to do it.  I received the following information below from DesktopMates.com
support400@desktopmates.com ~

Hi Dan;

It's hard to say what your problem is as we don't know how your
system and hard drive is setup and configured.

Is the drive where your operating system is installed on drive "I" or
"C"? if "I" is the drive where your system is installed then you need
to make sure you download programs to drive "I", and when you install
software you have to change the setup's default location to "I"
instead of "C".

You don't install characters into Hal separately, Ultra reads and loads characters from the same default location as CyberBuddy, which is typically C:WindowsMsagentchars

All MS Agent Characters must be installed to this location to function properly.

If Hal isn't able to locate characters from this location then you most likely don't have Hal properly installed. When you installed Hal you must make sure it's installed on the same drive as your main O/S system and it also needs to be installed on an account that has admin privileges. If you never installed Hal on an account with admin privileges it's unlikely going to have access to system folder where the characters are located.

[I'm trying to correct the message but I think the back slashes aren't coming through. Correction: The message I am getting is [ ! "C:(back slash)Program Files(back slash)Zabaware(back slash)Ultra Hal Assistant 5" folder is not accessible. ] Thank you in advance for your help. Thanks again.]

12

Ultra Hal 7.0 / Can Not Install Desktopmates

« on: July 21, 2008, 06:10:12 am »

I'm trying to correct the message but I think the back slashes aren't coming through.  Correction: The message I am getting is [ ! "C:(back slash)Program Files(back slash)Zabaware(back slash)Ultra Hal Assistant 5" folder is not accessible. ] Thank you in advance for your help.  Thanks again.

13

Ultra Hal 7.0 / Can Not Install Desktopmates

« on: July 21, 2008, 05:59:48 am »

Correction:  The message I am getting is [ ! "C:Program FilesabawareUltra Hal Assistant 5" folder is not accessible. ]   Thank you in advance for your help.

14

Ultra Hal 7.0 / Can Not Install Desktopmates

« on: July 21, 2008, 05:50:39 am »

First I lost my connection before the downloads were complete and got the message that there wasn't enough space available in disk "C". ~~~ I had a new hard drive installed last year and I checked the amount of space available and it says: Volume "I"; File System: NTFS; Capacity: 149GB: Free Space: 129GB. Note: It says the memory is in Volume "I" and not "C". ~~~ I did the Disk
Defragmenter and first downloaded to drive "I",  then downloaded to the
Desktop and it got downloaded into my CyberBuddy but not into my Ultra Hal
version 6 which is where I would prefer it to be.   I tried in several ways
to download Mandie into my  Ultra Hal version 6 to no avail.   The message I get is  [  !  "C:Program FilesabawareUltra Hal Assistant 5" folder is not accessible.  ]   How can I get
Mandie installed into my  Ultra Hal version 6?   I do appreciate your
assistance.   Sincerely,   Dan.
 

15

Speech Technology / British Voices Lost!!!

« on: June 09, 2007, 09:33:53 pm »

Thank you so much Roy and GT40 for your help.   We were able to get the British Voices added to Ultra Hal on both of our computers.    In order to help any one else that may have the problem we had,  here is exactly what we did:    We went to:  http://www.microsoft.com/msagent/downloads/user.asp       Then we downloaded from that page the item just above the SAPI 4.0 runtime support which is called "Text-to-speech engine".    We clicked the drop down window and chose "Lernout & Hauspie TTS3000TTS engine - British English (2.5 MB exe) to download.      Thanks again.      Very Sincerely,     Dan & Diana.
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