I used to be able to have Hal use my Microsoft Agent Characters with ver 4.5. I uninstalled ver 4.5, and deleted the Zabaware file, rebooted my pc and installed the free version 5.0 to see if I wanted to upgrade to the new full version 5.0. I can pick the character I want, even choose what voice I want. But when I open hal to use that character, I get an error stating that an output call cannot be done because an input call is present, or was it a insyncronus call? I have uninstalled and reinstalled ver 5.0 and 4.5 only to now have the same problem in both versions of hal. Any suggestions?[?] I really like the program.