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General Discussion / Re: trouble reinstalling my hal
« on: December 09, 2022, 08:53:02 am »
I responded to your emails, but maybe you're not getting them for some reason (maybe check your junk mail?). But anyway, I'll post my reply here:
Hal shouldn't be requiring purchase at all, should be free for all, so definitely a bug.
Thanks for including the debuglog.txt. After looking at the log and the source code, it looks like this bug occurs if you originally installed Hal over 4 years ago and then reinstall. I'll try to fix it in the source code sometime, but let's try this work around first:
Hal shouldn't be requiring purchase at all, should be free for all, so definitely a bug.
Thanks for including the debuglog.txt. After looking at the log and the source code, it looks like this bug occurs if you originally installed Hal over 4 years ago and then reinstall. I'll try to fix it in the source code sometime, but let's try this work around first:
- First exit out of all instances of Hal (use task manager if you have to). Then as administrator, run "regedit" and navigate to:
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Zabaware\Ultra Hal Assistant 7.0\Reg - Find the "InstallDate" entry and edit the date to something more recent like "2022-12-7"
- Restart Hal and hopefully it will work for you.