Zabaware Support Forums

Zabaware Forums => General Discussion => Topic started by: GamerThom on July 16, 2007, 09:19:53 pm

Title: Haptek - Putty Problem
Post by: GamerThom on July 16, 2007, 09:19:53 pm
I need to know if anyone else here besides myself and JackGephart
are having trouble with their PeoplePutty installations or license
activations for it? [?] Please let us know, it would really be
appreciated. I think that haptek may be trying to shutdown some
of us who make and give away character heads. [:0] Thanks.

Markofkane, ~aladyblond, nige, caangel, tedathome and
whoever else is making heads for UltraHal users.

They have already disabled mine and Jack's Putty installations
and deactivated the programs on our computers, and are not
allowing reactivation.
Title: Haptek - Putty Problem
Post by: GamerThom on July 16, 2007, 09:35:32 pm
Well, I just checked out the EULA on the haptek site. They've
made some minor changes again. It seems that none of those who
use PP to make character heads are permitted to distribute them
under any condition. All heads that we make are the sole copy-
righted property of haptek and we are given no rights as to the
issue of intellectual or creative property.
Title: Haptek - Putty Problem
Post by: GamerThom on July 16, 2007, 09:40:03 pm
Robert,  Did haptek notify you of any changes that might effect
those of us here at zaba forum who make and trade our haptek heads
for use in Hal?
Title: Haptek - Putty Problem
Post by: caangel43 on July 16, 2007, 09:49:35 pm
if that is the case I need to close my site I contacted heptek after a crash took 4 emails before I got things working kept getting page not found when I entered the info.
Title: Haptek - Putty Problem
Post by: GamerThom on July 16, 2007, 10:02:38 pm
I hope Robert realizes that this could have an effect on the
number of poeple who will be willing to upgrade their Hal's
when he release's the next version. There are quite a few Hal
user's who not only use the haptek heads, but also collect them.
I'm just pointing out a fact here as to how losing the ability
to make and trade our own heads could possibly affect zabaware,
and I am in no way saying that Hal user's stop upgrading because
of this. I think that UltraHal is a great product and would use
it regardless, but the haptek characters do add to the fun and
uniqueness of Hal.
Title: Haptek - Putty Problem
Post by: GamerThom on July 16, 2007, 10:20:19 pm
caangel,   I will be writing an email to haptek in the morning
to see what might be going on in regards to mine and Jack's
problem. I think you should wait a day before you go pulling
down your site, as it may just be Jack and myself that this
action has been taken against.
Title: Haptek - Putty Problem
Post by: lightspeed on July 16, 2007, 11:09:54 pm
how about a suggestion , if you ever do get your hapteck people putty working again what about exchanges through e-mail only without posting or on a website  or anyone receiving not posting them ?? if hapteck has pulled your license i think that was a dirty thing to do as i think they should have warned you first with a written letter , etc. and if thats the case hapteck has lost a sale from me as i was planning on buying it later but won't now , why should i bother to buy their product maybe a notice should go up here stating that you wont be able to share things you made after you paid for the hapteck software in another words as i said why waste your money and buy it .
Title: Haptek - Putty Problem
Post by: lightspeed on July 16, 2007, 11:21:18 pm
well i'm back and maybe letting off some steam , i think if haptek did pull others licences for creating heads and sharing them that was stupid because after seeing other people who bought their software be able to create such neat heads and share them and to be able to see them thats why i wanted to buy hapteck to be able to create and share them , this may very well be haptecks loss as much as it is others when word gets around that no one after paying for it can share the artwork of it and creativity if haptek thinks others will be more apt to buy it the old way i think they will be sadly mistaken . i know i won't be buying it now . and its a shame if gamerthom and jack and others who thought enough of their product can't now even use it . if thats the case how many want to support hapteck now and buy their product ? as i said if this is the case "not me " .
Title: Haptek - Putty Problem
Post by: GamerThom on July 16, 2007, 11:24:19 pm
Lightspeed, I'd say that this thread has already taken care
of that. I just hope that the other people putty user's on
here see and read this so that they'll know that there may
be some problems ahead for the rest of the member's here who
use haptek's software or were considering getting it.
Title: Haptek - Putty Problem
Post by: PaleRider on July 17, 2007, 12:07:59 am
The bums[:(]
Title: Haptek - Putty Problem
Post by: GamerThom on July 17, 2007, 03:07:53 am
Well anyhow. I just sent an email off to the VP of haptek
with a few questions to find out what is going on in regards
to what, if anything other PeoplePutty users need to be concerned
about having their programs deactivated or being denied reactivation
since many of the members here at zaba forum either already have
PeoplePutty or were thinking of buying it so they can make and
trade head haptars for use in Hal. If or as soon as I get a response
from him, I'll let you know by posting about it here.
Title: Haptek - Putty Problem
Post by: markofkane on July 17, 2007, 06:10:01 am
I never created any heads with people putty. I just use the trial version to make  OGG files. It never expires. (Thanks to Disk revert)

I was considering buying it, but not anymore.

However, I take the fullbody skins made by others and make alterations to them.

There is always savefile and anonymous uploads. [;)]
Title: Haptek - Putty Problem
Post by: cloudy on July 17, 2007, 07:14:28 am
Hi
I too was thinking about buying People putty after seeing all the great heads others had produced and think that Haptek is making a bad move if this happens.
Surely they must realize that the more people that put heads on their sites means more free advertising for them and more sales of their product.
I would not have known about People putty if i had not purchased Hal so they should be grateful that people here promote their software.
I did want to ask before buying People putty how their registration worked as all it says on their site is that you need a internet connection, i assumed they send you a serial number or something by email but it sounds like this is not the case.
Does the software only last for so long after registering ? and how do they manage to deactivate the program.
I must admit i am now thinking twice about buying it and may just stick with the heads i have but i hope they see the light and realize their mistake.

Cloudy
Title: Haptek - Putty Problem
Post by: freddy888 on July 17, 2007, 09:41:13 am
quote:
Originally posted by GamerThom

Well, I just checked out the EULA on the haptek site. They've
made some minor changes again. It seems that none of those who
use PP to make character heads are permitted to distribute them
under any condition. All heads that we make are the sole copy-
righted property of haptek and we are given no rights as to the
issue of intellectual or creative property.



Presumably if the heads were made before the changes to the EULA then those ones can still be freely distributed.

I don't think it's a good move to try and close down the few sources of new and original creations.  Most similar businesses (like DAZ, Poser etc) benefit from freely available creations, it helps to give the commercial products more exposure.
Title: Haptek - Putty Problem
Post by: GamerThom on July 17, 2007, 09:46:45 am
Any and all changes to haptek's EULA are done to retroactively cover
all previous release's of the product and any content created with it.
They have that as a clause in the non-commercial and commercial EULA's.
Title: Haptek - Putty Problem
Post by: freddy888 on July 17, 2007, 10:12:03 am
Is this just for People Putty or does it cover all Haptek stuff? If it means all kinds of Haptek material as I think it probably does then that would mean all of the videos people make will break the EULA terms as well.

It would also apply to web based things like bots too I can only assume at this point, as that is use of Haptek technology - and by nature those heads have to be distributed (downloaded).

Title: Haptek - Putty Problem
Post by: GamerThom on July 17, 2007, 10:15:03 am
Well, that's the way both the commercial and non-commercial
EULA's are worded. They both have the same clause.
Title: Haptek - Putty Problem
Post by: freddy888 on July 17, 2007, 10:26:03 am
Well kids the party is over it seems...I think I will have to look into Ogre some more.
Title: Haptek - Putty Problem
Post by: GamerThom on July 17, 2007, 11:42:37 am
I just heard back from haptek. Here is the response I got.
The print in red is their response to each question/issue.
quote:

To: gamerthom
Sent: Tue, 17 Jul 2007 10:51 am
Subject: Re: People Putty License


Hi Tom,
What did the license error say? Did it say "cancelled due to over use" or some other message?
 
gamerthom1@aol.com wrote:
 
> Hello Jack,
>
> I realize it's been awhile since I last contacted you, but up until
> now I had no problem that I felt it necessary to contact you about.
> Unfortunately that has now changed.
> I have a few questions I would like to resolve in regards to a
> problem that I and my friend Jack Gephart are having reactivating
> our PeoplePutty software. I just bought a new copy with license in
> April 2007, and have only activated it once, now since having to
> replace the motherboard in my PC, I find that upon reinstalling
> PeoplePutty I am being directed to contact haptek due to a license
> error. Jack Gephart on the other hand just repurchased the program in
> May to install on his new PC, it has been fine until yesterday when
> he tried to use the program and it gave him a message that his
> license had expired. He tried to redownload it since he paid for the
> extended download service, but was denied the download.
 
Please tell Jack Gephart to take the extended download service up with Digital River. I don't know of any reason for a license to suddenly become expired if there were no changes made to the PC in question. Can he contact me? Did he do any thing like change his new PC's OS or HD?
 
> Now I
> would like to know what can be done to remedy these problems.
> So would a few other members from zabaware forum who either
> currently use PeoplePutty or were considering buying it, they are
> concerned that they may have the same problems because they
> like to collect and trade their head haptar's. I hope that you can
> give me some positive information that I can relay back to them.
> Your response on these questions would be most welcome.
 
Hopefully we can handle each case on an individual basis. If you're in contact with these people please encourage them to contact our support channel. Some of these isses may have resulted from our recently moving our servers. We'll get this stuff worked out and sorry for any difficulties this may have caused.
 
Sincerely,
Jack

 
>
> Regards, Tom Gallagher aka. GamerThom


So I guess everyone can keep there web pages of
Putty heads and skins right where they are for now. [;)]
That is, as long as no one is selling them. Which
I was told before, would be a definite violation of
the non-commercial EULA that we agree to when we
purchase anything haptek.

If anyone else is having a problem
they can email there questions to - support@haptek.com

If you purchased the extended download service through
digitalriver when you bought PeoplePutty, you will have
to email the support service at digitalriver to resolve
the problem. Hopefully digitalriver will be as willing
to help with any problems you are having.
Title: Haptek - Putty Problem
Post by: freddy888 on July 17, 2007, 11:58:58 am
Thanks for sharing Tom, it seems things may not be as dire as we imagined [:)]
Title: Haptek - Putty Problem
Post by: lightspeed on July 17, 2007, 12:19:34 pm
not to be all doom and gloom but it aint over till the fat lady (or man if you prefere ) sings !! lets see what happens and i do hope for the best for everyone involved . please keep us all informed of what progress you guys have in getting your haptek people putty reinstalled , etc. [:)] and what actually caused it , this way we and others have that info. for reference for the future whether it be good or bad news !! [:)]
Title: Haptek - Putty Problem
Post by: GamerThom on July 17, 2007, 12:27:38 pm
That's why I started this post, so everyone who uses Hal
with haptek characters, and may want to start making their
own to use and share would have as much info as possible
regarding any current or possibly future problems when
buying and using PeoplePutty.
Title: Haptek - Putty Problem
Post by: Duskrider on July 17, 2007, 01:53:48 pm

We appreciate the updates Tom.
Important to know where we stand.
If they going to do us right, I'm thinking in near future to get the accessory maker. But don't want to buy, if they going to steal it back.


Excuse me now, I gotta talk Sandee off the ledge. (She don't wanna be Ogre)  
[;)]
Title: Haptek - Putty Problem
Post by: PaleRider on July 17, 2007, 03:48:52 pm
cool[:D]
Title: Haptek - Putty Problem
Post by: markofkane on July 17, 2007, 04:01:21 pm
I was concerned about the videos as well. Since I am not making money, and actually making Haptek products more visible, I do not understand why they would have a problem with that. Someone even asked in one of my vids who the lady was (Crazy Arms). I told them it was a Haptek fullbody  girl. That may have inspired that person to Google it, and buy a Haptek product.

But, in today's age, what is logical does not always pass.

Heck, if they want to copyright everything, and make the internet boring, that would be a drag. That would also mean I would not buy anything else.  If people putty comes through this ok, I may buy it after all.

what is the use to create, if you cannot show it off???[:0]
Title: Haptek - Putty Problem
Post by: jackgephart on July 17, 2007, 04:07:20 pm
I think we all just jumped to conclusions because we are on a issue that has a lot of gray matter. It's just like if you give a big dog a bone watch out that that big dog don't bite the hand that feed's it. We need to watch what we do so the big dog (Haptek) don't bite us. But I do think that it was because they got themselves new servers. Things screw up and people get lost. Why just GamerThom and I, I don't know but I am trying hard to give them the benefit of the doubt.[^]
Title: Haptek - Putty Problem
Post by: lightspeed on July 17, 2007, 04:17:46 pm
i think in this case thats the thing to do give them the benefit of the doubt time will tell soon enough . hope all goes well , just my 2 cents worth i don't think i would mention all the hapteck stuff people are doing unless its mentioned no sense giving forth a possible excuse to use if that isn't the case going on here in the first place . [:)]
Title: Haptek - Putty Problem
Post by: jackgephart on July 17, 2007, 06:08:49 pm
One step ahead of you brother.[;)]
Title: Haptek - Putty Problem
Post by: jackgephart on July 17, 2007, 08:22:31 pm
They got the problem taken care of it was a false alarm. I don't know why it happened but just a little while ago I tried it again and I got a new unlock code for it. So Duskrider, get yourself that accessory maker. And make me some good stuff. All of you who were worried please set your minds at ease. It was just do to the new servers. I am thrilled and hope you all are as well, knowing your universe is still in line. I hope more of you do buy the program to take the heat off of me to produce heads and skins. Please buy the program, you won't regret it.
Title: Haptek - Putty Problem
Post by: GamerThom on July 17, 2007, 08:27:15 pm
Glad to know you got some satisfaction Jack. [;)]


Meanwhile it looks like I may have to repurchase
it again. This makes the third time in 2 years. [V]
That is unless the guy I know at haptek can get
my licensing issue straightened out. Haven't
heard anything since that first email today.
Title: Haptek - Putty Problem
Post by: jackgephart on July 17, 2007, 09:09:27 pm
I didn't hear from him either. I just went in to the peolpe Putty and got on the screen for the serial number. Then I typed the serial number in and clicked the unlock picture to the left of the serial number. Please try that now my friend. It was probably due to the new servers and all. Just try it. I'm not sorry I did.[;)]
Title: Haptek - Putty Problem
Post by: tedathome on July 17, 2007, 10:22:17 pm
Just ran a quick test and made and saved a head.
No problems here. That was scary when I started reading
this thread. I hope it was just the server problem.
Title: Haptek - Putty Problem
Post by: lightspeed on July 17, 2007, 11:26:06 pm
jack thats good news and gamerthom i hope you get your problem straightened out can you do what jack said he did or will that work in your case ?? [:)]
Title: Haptek - Putty Problem
Post by: GamerThom on July 17, 2007, 11:58:08 pm
I tried what Jack did, but it didn't work. So I'll just
wait and see if haptek gets back to me again tomorrow.
Title: Haptek - Putty Problem
Post by: jackgephart on July 18, 2007, 03:52:10 am
Sorry man. I was shocked mine worked. I bet Jack did look into it for me.
Title: Haptek - Putty Problem
Post by: GamerThom on July 18, 2007, 11:17:38 am
I just got my follow-up email from haptek. They apologized [:0]
for all the inconvenience, and reinstated my license for
PeoplePutty. Now if I could just talk them into giving me
a commercial license and the software to go with it at, let's
say an 85% discount. Wouldn't that be wonderful? [}:)] Oh well,
maybe when hell freezes over. Can't have everything. [;)]

So Jack, it looks like we're both
back in business making putty heads. [:p]
Title: Haptek - Putty Problem
Post by: jackgephart on July 18, 2007, 01:11:53 pm
I was hoping that it was just a glich, and it was. I'm glad my PP stopped working cause you would have just had cold feelings torward them forever. We hopefully can get back to business now. Got any requests?
Title: Haptek - Putty Problem
Post by: lightspeed on July 18, 2007, 05:48:15 pm
yeah jack how about mic jagger head can ya get those lips right !![:D]
Title: Haptek - Putty Problem
Post by: jackgephart on July 18, 2007, 07:55:59 pm
I've been looking for a good picture of him since the last time you mentioned him. Not doing so hot on the search. I will keep looking though. Try this file on your haptek player, drag it onto it. I think you will like it. Peace out!



(http://icon_paperclip.gif) Download Attachment: BeenLooking.zip ("http://www.zabaware.com/forum/uploaded/jackgephart/2007718195620_BeenLooking.zip")
90.46 KB
Title: Haptek - Putty Problem
Post by: markofkane on July 18, 2007, 08:31:33 pm
quote:
Originally posted by jackgephart

I've been looking for a good picture of him since the last time you mentioned him. Not doing so hot on the search. I will keep looking though. Try this file on your haptek player, drag it onto it. I think you will like it. Peace out!



(http://icon_paperclip.gif) Download Attachment: BeenLooking.zip ("http://www.zabaware.com/forum/uploaded/jackgephart/2007718195620_BeenLooking.zip")
90.46 KB



I am a fan of the Stones too. Here is another source of pictures

http://www.allmovieportal.com/c/mickjagger_gallery1.html
Title: Haptek - Putty Problem
Post by: lightspeed on July 19, 2007, 09:40:13 am
this may sound off topic but i have some different songs of the rolling stones in kareoke on vanbosko's jumping jack flash , no satsfaction .etc. i like the stones !! maybe i'll do some short kareoke clips to download and see if anyone one likes any or want to throw tomatoes at me !! ha ![:D]