Zabaware was nice enough to finally send me two emails.
One was a notification of an upgrade and the other was a response to my original email to them.
My original email was sent to them on 8/28/01 and was answered on 9/4/01. So, maybe they only check their email once or twice a week.
The version upgrade is on the "redownload" page. It has a passcode box that's supposed to allow paid customers to download the upgrade after entering their email address.
Here's what I get when I try to access the link that they sent me.
"Error. The email address you have entered was not found in the order database. Please try again or email info@zabaware.com with your order information. If you have not purchased Hal, please download our free version"
So, I'm not in the order database as a paying customer.
That's so friggin sweet that I can barely contain myself.
It is so entirely frustrating to deal with a company that doesn't seem to have done the least little bit of research into product distribution and upgrade methodology. With little doubt, I'm guessing that the "upgrade" will be another gargantuan 88meg download instead of an upgrade patch to simply fix the errors in the executables.
The problems with the program are mainly install problems and SAPI voice recognition problems. Everything else works as expected. But, these two primary problems are so pivotal to the proper function of the program that they simple MUST be fixed.
The only gains from purchasing the program are a few more characters and the SR functions. Had I known that the SR functions did not work, I never would have spent my money on this product.
FIX IT. FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.FIX IT.