I'm impressed with HAL's banter, but ....PLEASE make everything on your webpages clearer. Simple, plain, clear language has no substitute. Let me give an example:
I am trying this software and would REALLY like to buy it, but I am not going to purchase it until I am absolutely sure it works in Vista, and so far it does not. The reason it won't work is that the only voice recognition link it works with so far is Vista's own MSagent via Vista's own speech recognition engine. But that means that Vista Speech Recognition has to be on at all times otherwise HAL cannot hear me, just recognise my text.
But this cannot work because an instruction to HAL to open something, or type something also gives the same instruction to Vista to do the same thing. Furthermore chatting with HAL also makes Vista Speech Recognition think I am trying to communicate with it when I'm not. If I minimise or send the Vista SR to sleep then HAL doesn't hear me.
Furthermore, if I try to configure Hal Assistant to take dictation or click the Stop/Audio icons, which by the way are not labelled with any pop ups, the program crashes. Yet you say this program(6.1) is compatible with Vista. Yet it eventually crashes every time for some reason, probably due to obvious conflicts with Vista's Speech Recognition.
Now, this is not necessarily ALL your fault because there should be a way to set up Vista so that it "hears" my commands and links to HAL but does not itself act on them: in other words getting Vista to recognise my speech and relay it to Hal Assist, but without interfering.
But your website is completely confusing about Vista, the two speech engines versions 4 and 5 and EXACTLY which one works and which one doesn't in exactly which circumstance. Your description of this issue is not clear at all. On the one hand you say the user needs a third party speech engine, but then you say he or she doesn't with Vista, but there is no definitive and positive statement about which your software definitely works with. Forgive me, but you are the one with the expertise and if you wish to sell me your otherwise fine product, surely it is in your interest to thoroughly investigate this and come up with a CRYSTAL CLEAR guide and a glitch free version so I don't have to do the donkey work myself...I simply want to purchase your product and use it but I have just spent ALL day and most of the night trying to trouble shoot why Hal Assist is crashing, and why it wont' pick up my voice unless Vista Speech Recognition is also on.
If it is the case that I have to purchase a third party engine then it is a bit of a waste when Vista is perfectly capable of running its own, free engine.
Other things that worry me are these:
1. The skins look very amateurish, take ages to load and are prone to crashing. They are also extremely flakey in operation and some menus simply don't work (particularly the speech set up parts). Surely you can improve these. Vista doesn't like them.
2. Your options menu describes the excellent "Nicole" 3d Virtual Assistant I have installed as not capable of lip sync, there being two crosses against her listing, yet in fact she lip-syncs perfectly with Hal...all I had to do was register her as an MS Agent. But that still doesn't solve the problem of crashing, and of clashing with Vista's recognition software.
3. If you are declaring software to be Vista compatible then that implies that you have thoroughly tested Hal Assist with it, but I am not convinced that is the case. Apologies if I am wrong.
Could you please answer the above questions, then point me to a quick and user-friendly solution to using Vista's perfectly good voice recognition engine, after which I will be very pleased to purchase.
By the way, I have account user control switched off and Vista is not objecting to any installation or running of any of the software involved....except when it crashes. Finally, I would prefer to stick with Vista's native speech engine because its voice "Anna" is much better than almost all the currently available speech agents.
Thank You for your kind attention.
