well just as the mystery started about my new haptek characters not showing up , the problem went away , without me doing anything , very strange , ROBERT did write me back and asked if my regular characters in the file was working sandy , etc. I checked them and they was working just fine and when I checked the other custom characters I had made they was showing up to this morning .
sometimes I think my pc is possessed , or maybe the NSA is in their messing around with my files lol!
Anyway so I wrote Robert back and told him the characters started working by their selves .
so that's the case now problem solved !