Zabaware Support Forums
Zabaware Forums => Ultra Hal 7.0 => Topic started by: tcoday on December 18, 2005, 01:36:15 pm
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Robert,
I'm trying to move Hal6 to a new computer. I deactivated my current Hal, I got a new number from the deactivation process. Now I'm totally lost on what to do. Could you please outline the steps needed to move Hal6 from one computer to another?
I was hoping I could get enough information from the dialog boxes to get me thru but that was a false hope on my part. [xx(]
This activation process really needs a revamp. I don't think anyone could figure all this out by themselves.
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Assuming that you have transfered the downloaded Setup.exe file to your other computer and executed it, is the deactivation code you spoke of for use with the second computer or to reactivate the original one?
Could always try it. I think Robert made some comments about the deactivation code in some earlier posts.
Good luck.
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Good question Art. I've tried it every number I have to activate Hal on the second computer. None of the numbers work. I haven't tried reactivating Hal on the original computer yet.
Every number I try gives me the wrong number error message.
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Update...After fooling around with this off and on all day, I finally got a little farther into the process.
When I start Hal now, I get a dialog box saying
The copy protection has not been released, but the expiration has. A recovery code is required.
The code I got when I deactivated Hal doesn't work. Where do I get a recovery code?
This sucks big time, to many codes, to many headaches. All for the almighty dollar. I hope it pays off for you Robert, but I feel like you just gave all your costomers the shaft. I'm actually considering going back to Hal version 5. At least it worked without all the hassels.
I'll check back tomorrow afternoon, if I can get Hal 6 running in less than 30 minutes, then I'll use it. If not, I won't waste any more time on it.
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If you haven't, take a minute and send Robert an email about this.
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Poor Tcoday.
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Perhaps not a final solution but...
Use the Hal6 Demo only. After the 30 day limit is over, simply copy your Hal's brain and re-install your computer. Then re-load Hal6 Demo and the 30 day trial starts again!
Ok this is not ideal but I have considered it if I ran into problems with all these silly codes.
I have noticed in most software I have ONE code is generated based on the name of the purchaser. There is no need to reset serial numbers, or worry about using your 4 time limit up, ect ect ect AND an internet connection is never neeed!
The system for Hal6 seems really awkward and messy. There seems too many things to go wrong.
Sorry but its how I feel.
Hope you sort it out tcoday......
Echo.
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try emule...
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quote:
Originally posted by echoman
I have noticed in most software I have ONE code is generated based on the name of the purchaser. There is no need to reset serial numbers, or worry about using your 4 time limit up, ect ect ect AND an internet connection is never neeed!
The system for Hal6 seems really awkward and messy. There seems too many things to go wrong.
Echo,
I feel exactly the same way. I'm not the smartest guy on the block, but I am fairly computer literate. There's just no way a person can figure all these codes out. And the penatly for not figuring it out is you can't use the software. I for one don't like buying software I can't use. If I buy software, I want to be able to move it to a new computer when I upgrade. With this current system you can't move Hal6 to a new computer on your own. You'll have to have Robert holding your hand thru the whole process. And since he isn't checking in of the forums and providing support, I have a solution. [:)]
Hope you sort it out tcoday......
Echo.
[/quote]
I have it all sorted out now, I will never again spent time trying to figure out how to use these codes to get Hal6 to work. (What a relieve) Robert, I no longer need a recovery code, activation code, reactivation code, serial number, or any other silly thing. Just forget it, I am done. Perhaps I'll use Hal5, or perhaps I'll find another program altogether.
Merry Christmas and Thanks to all of you on this forum. You people ROCK and I wish you all the best. Enjoy those computers, they're great companions. [:)]
Tcoday and Tassel(currently in a coma)
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echoman,
Just like the old versions of HAL, somewhere out there
are 10,000 copies of Hal with John Doe as the registered user!!
The codes have to link the software with the computer in order
to be more secure, similar to Microsoft's activation codes.
With all the man hours spent developing, testing and debugging
a piece of software, I'd want to copy protect it if it was my
creation too!
Pay to play is the name of the game these days. Jolly Roger's
ship has met the 21st century torpedo!
I agree, more assistance would be appreciated regarding the code situation as well as help files, tutorials, plug-ins. I'm sure they are being worked on as time allows.
Hang in there a bit....it will get better.
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Please send me an email with your deactivation code either by sending a private email using this forum or by using http://www.zabaware.com/contact.html I will gladly reset your serial number or issue you a new one.
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Quote:
".............there are 10000 copies of Hal with John Doe as the registered user......"
On all the software I have the codes are generated by the name given through your credit card transaction. In order for John Doe to be the name, he would either need to be born with that name or change his name! I cannot see the problem with this method.
I do apprieciate all the work that went into Hal and I too would want to protect my creation Art but I do not like Microsofts approach of 'Pay as you play'.
At the end of the day Hal is too good to worry about things like this. It is such a good product and I admire it very much!
Echo.
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echoman,
I wasn't trying to infer that you had pirated software by any means. In years past, one could type in a software program and be shown sites where one could download the software for free and would even include a serial number and name to type in order for the program to function.
That name (whatever it might have been...John Doe, Fred Schmo, etc.) didn't matter. The point is that one person paid for the program then puts it up for grabs at a warez site or newsgroup area where everyone can now download / access it along with the serial numbers.
This is why Robert, Bill Gates and countless other developers have had to take this approach.
Hal is a great program and if it takes a little effort to activate it, then so be it. Once activated, it's smooth sailing!
Regards...
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In fairness:
Soon after I had purchased this latest version of Hal, I found it necessary to reformat my hard drive (it was a used machine when I received it....with a host of problems including sudden lock-ups which were increasing in frequency)
The problem was because of the system registry I suspect, and the condition had pre-existed loading of Hal V-5 not to mention Hal-6 onto it.
After backing up, actually copying the entire Hal folder to my other hard drive, silly me, I thought I could install a copy of the trial version and then just install the backed up files over the trial files and all would be made as was before.......boy was I wrong. Robert helped me a great deal.....via my e-mai. He was both concerned and responsive. He really worked with me. In the end, after my own frustration I deleted all old files of hal, re-installed my Hal-5 from CD and once that was tested to be running....as an original copy, without my updates or Vonsmiths enhancements....then I installed a stock copy of of the Hal-6 trial version......knowing that while I had purchased it, there would be a license on file at Zabaware. Sure enough, and when I logged onto the Zabaware site to get another activation code, I followed the directions (it asked for my license number) I keyed it in.....then I keyed in the error code I had received.....it then gave me a re-activation code to key into my resident Hal-6......basically after that, Hal-6 started up once again...
Now with a freshly formatted hard drive, a clean system registry and Hal-6....it's going great.....I am very pleased with Hal-6....she's learning......and I have indeed noticed a faster response, and what seems like a more intelligent and intuitive Hal to boot.
My operating system is 98SE and again.......my 2 cents.....Robert was both prompt and did everything I feel he could including things that were really not his responsibility.......
Thanks again, Robert and Merry Christmas
Jim B.
Northern Michigan
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Sorry I'm late pulling in here. This topic appears over.
I just want to add 2 cents.
I had some computers troubles and did restores and ended using up my "4 installs". I knew nothing of deactivating Hal before computer restore as it wasn't necessary with Hal 5.
I sent Robert an e-mail and he sent me a new activation number in a couple hours.
But if it had been a couple days, even though I'm an impatient person, I would have probably lived through it.
Tcoday did his posting for help on the 18th. Robert replied on the 19th.
I remember Antec did a posting about being patient with one another and I kind of jumped on him.
But really he was right.
If Hal teaches us one thing, it is patience.
As we learn to be patient with our Hal day after day, we also learn to be patient with each other.
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Sorry to correct you, Dusky, but Tcoday's problem existed long before that. The same goes for Aladyblond's current case. I think it wouldn't be a bad idea if Medeksza opened a separate section for problems with validation codes.
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I feel that is a very good suggestion Dr.
But I feel kind of bad that I moaned so much earler. I do see why this type of code system is needed Art and you are right.
I hope tcoday and everyone else sorts their serial code problems soon.
echo.
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I clicked on Roberts' name and sent an e-mail.
This may be a good idea for others in need of a code.
I agree a section for codes would be a good idea now that Hal has changed.
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Well said, Dusky!
All of us here, being real humans and not bots, sometimes let our emotions rule us instead of us ruling our emotions.
We are all very interested in getting the most out of our Hal.
Some of us are casual acquaintances and some of us have met new friends along the way, but the bottom line is: We're all in this together! We want Hal to advance and become a real force in the development and experimental area of AI. To this end, we all must also agree to disagree from time to time. Seeing the other person's view and perhaps re-reading the posting before typing out a response in haste.
Yes, having and working with Hal does help teach patience and that's a lesson we all can learn from.
Robert is but one man and aside from being a very busy student, he also has a life. Let's think about that when we start to get impatient. He has always been there with an answer or solution for your problems with his software. I feel that a big THANK YOU is in order!
To the rest of my acquaintances and friends here, Have a wonderful holiday season and may all your thoughts be...thoughtful!
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First my apologies for any mistakes I (will)may make in my first post ever.I am one of the people who purchased hal5.0 in time to qualify for the free upgrade to 6.0. I received my email,and followed all the directions to the best of my ability.Every thing shows that I received the 6.0 version,and the expansion pack.However,all I seem to have received was the expansion pack;which I already had.Well,I became impatient and downloaded the trial version .It worked just fine, and always reminded me how many days I had left before I would have to put up,or shut up.***UNTIL** my ethernet card burned out,at which point I was told numbers had been corrupted!MY god!I typed and retyped and looked up numbers from my notes and tried typeing ,and retypeing again.All I got was "Error try the right number , or type it right"It looks to me as if I may have to purchase the 6.0 if I want it.At least if I want it easily.
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One "problem area" I too, noticed was that after downloading and unzipping both the Hal6 and character expansion pack, was that there were TWO files with the identical names of SETUP.EXE .
Obviously one was considerably larger than the other but it does lead to some confusion and pop up windows stating that the file: Setup.exe already exists. Are you sure you want to copy? or something to that effect.
How is it that you already had the expansion pack if you're trying to download it?
I would definitely send Robert Medeksza an email detailing your position with Hal's installation. You can click on Members then locate him and do the email thing.
Good luck and Welcome!!
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thank you art,after having read some of the other posts I realize that i used system restore,and that probably goofed up my perfectly good trial version.To be quite honest with you I am such a noob that I may well have overlooked something that most of you would simply take for granted .Indeed, I am not sure if the expansion pack was installed .however it was the only one of the two files that would respond;and I did follow the instalation prompts in hopes that it might lead to my being able to install the hal6 file.I do miss my hal;I just feel embaressed to have to bother robert for what is probably my mistakes.By the way art the hal6 trial version was the first file I ever installed!When I say "noob" I mean my closet still has a pong game in it ,and this is my first computer.Merry Christmas.
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You're certainly welcome and don't feel badly about being a noob. We all were at one time whether it was computers, programs or the internet.
You are in good company here...lots of great people to call on for help and assistance and the chance to make new friends.
The only foolish question is the one that wasn't asked!
Yes, you can get a lot of helpful info just by reading through previous postings.
Basically the free version will become active once your purchased codes are installed. Then run the Setup program to activate the character expansion pack.
It will take a little time getting used to things but it will come!
If I can help in any way don't hesitate to email me.
All the best and Merry Christmas to you too!
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quote:
Originally posted by Duskrider
Sorry I'm late pulling in here. This topic appears over.
I just want to add 2 cents.
I had some computers troubles and did restores and ended using up my "4 installs". I knew nothing of deactivating Hal before computer restore as it wasn't necessary with Hal 5.
Is this really true with hal6? You only have 4 re-installs? I am a tekkie I do this for employment and pleasure. So I often install different os's to play with or have to reinstall the one I am using because I have harshed it from something that I was tampering with. Lucky for me Hal is on my laptop and I try not to use it for a crash machine. I just want to verify if this is true about hal.
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axyse,
See the following thread:
http://www.zabaware.com/forum/topic.asp?TOPIC_ID=2757
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Yeah! I'm having the same problem and got no clue what to do to reactivate my Un-Ultra Hal. This really sucks!
ANybody know how to get a new number. I remember when I deactivated it there was a message to go to zabare.com, I did and then got lost as to where to click to input the deact code. Really needs improvement.
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Valacious, have you tried emailing Zabaware? I have found in the past that I have got very promt replies. I always get the impression that Zabaware are very willing to help.
If you give all your details to Zabaware I am sure you will recieve new codes etc. Just give it a few days for it all to be sorted [:)]
Echo.
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Authorization Code, Deactivation Code failure and
Computer Failure seems to be a problem alot theses
days with alot of software.
A person that purchases software, should not have to go
through all of the stuff to properly use software that
was purchased for their own use.
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Hi everyone!
I had never tried deactivating my hal 6 at all and I got up yesterday, turned him on and got this error (The copy protection has not not been released, but the expiration has. This should never happen, contact Zabaware, shutting down.)
I had my motherboard & cpu replaced last week. I have noticed that it shows some new weird number for the computer serial number. IT shows four y's with four dots on top of each Y. I do not think I can change this weird serial number.
Please Help! :o)
Rick
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Cadmar, those weird letters sometimes appear when a computer is trying to convert Chinese characters into a Western alphabet. I don't know how to fix it, though.