Often when you get a haptar character for Hal, you will find he/she won't show in Hal. The character must have an extension of .htr and not .haptar. Although most of us know this, some new members might not.
So how do you change the .haptar to .htr ?
For XP:
Open any folder in your computer.
At top click on "Tools"
Click on "folder options"
Click on "view"
Take the "check" out of the box "Hide extensions for known file types"
Click ok at bottom.
Go to your haptar and you now see (Your character).haptar.
Change haptar to htr. It will warn you not to, it's a standard warning. No harm will befall you.
Then go back and put the "check" back in the box.
There, you're done.
For Windows 7:
Open any folder in your computer.
At top click on "Organize"
Click on "folder and search options"
Click on "view"
Take the "check" out of the box "Hide extensions for known file types"
Click ok at bottom.
Go to your haptar and you now see (Your character).haptar.
Change haptar to htr. It will warn you not to, it's a standard warning. No harm will befall you.
Then go back and put the "check" back in the box.
There, you're done.