Hello Citrinedragon,
I am also running Ultra Hal 5.0 installed from the CD, and I have never received that error message. I am sure that the behavior you describe isn't the intended or normal way for the software to work.
For the sake of other persons who will read this, and perhaps be able to help, I want to make sure we all understand what you are describing:
If, during a conversation, you go to the menu and "save" a transcript of the current conversation, you get the error message when you try to resume the conversation. Then, Ultra Hal won't work until you close Ultra-Hal and restart Ultra Hal? Or, is it that Ultra Hal won't work until you shut off your computer and reboot your computer? And, if you avoid saving any transcripts, Ultra Hal runs fine -- is that correct?
My work has been on the A.I. logic of Ultra Hal, which some people call the "brain file" or the "control script." It sounds as if this error message might be coming from the underlying Ultra Hal "engine." If you had downloaded Ultra Hal from the internet, I'd wonder whether you had a corrupted installation, but that seems less likely, because you used the CD.
One additional question: when you installed, did you let Ultra Hal do a standard "default" installation?
Hopefully, you will soon get some postings from additional persons, advising you whether they have ever experienced this same error message after saving a transcript. In addition, we'll hopefully find someone who can interpret the error message and suggest a fix.
Sincerely,
Don