I purchased the download with my credit card and they gave me the first URL. I tried to download the Hal twice the 1st time with no success. I emailed them and they got back to me the next day with another URL after I asked them if they could shift my order to a CD because I was having problems downloading the Hal. I tried again two more times to download that Hal from that URL and again it didn'nt work. One more email and one more URL, and no Ultra Hal Assistant to show for about 36 hours of work and a charge on my credit card. I emailed them two more times to tell them flat out to either ship me a CDROM or give me my money back and I have heard not a peep.Has this happened to anyone else?
Barbara.J.Kelly