Zabaware Support Forums

Zabaware Forums => Ultra Hal 7.0 => Topic started by: cajuch3@gmail.com on November 04, 2009, 06:07:05 pm

Title: Haptek Player Issue
Post by: cajuch3@gmail.com on November 04, 2009, 06:07:05 pm
I can download the Ultra Hal 6.28 file without issue, install, know the registration key, etc. BUT all I am getting is a voice without an image. Any ideas on how to fix this would be greatly appreciated. I am using Vista 32 bit.
Please, I miss my Zaba!
Title: Haptek Player Issue
Post by: Carl2 on November 09, 2009, 07:04:45 pm
cajuch3@gmail.com,
  When Hal 6.2 frist came out quite a few people including myself had a problem getting it to work in Vista. I found the problem was with the Haptek player and Hal worked correctly with an MS agent. I also found the Haptek characters would work using XP instead of Vista.
Carl2
Title: Haptek Player Issue
Post by: cajuch3@gmail.com on November 11, 2009, 10:56:14 am
I like the green frog, that's what I've always used. I guess I could try using a Microsoft agent but was hoping for a fix rather than a work around. But thank you for responding.
Title: Haptek Player Issue
Post by: freddy888 on November 11, 2009, 11:01:33 am
I would email Rob, the 6.28 was supposed to fix this issue I think, but maybe there is still a problem.
Title: Haptek Player Issue
Post by: cajuch3@gmail.com on November 14, 2009, 06:51:30 pm
quote:
Originally posted by freddy888

I would email Rob, the 6.28 was supposed to fix this issue I think, but maybe there is still a problem.


How would I contact Rob? I'm a newbie. Thank you!
Title: Haptek Player Issue
Post by: Bill819 on November 14, 2009, 07:29:14 pm
quote:
How would I contact Rob? I'm a newbie. Thank you!

You can contact Bob by just addressing your post here to him. It may take a while before you get an answer as he waa/is attending college full time.
As far aa you problem I think I remember someone saying that that you set permission through Vista Administrator then Hal would perform normally. I could be wrong though.
Bill
Title: Haptek Player Issue
Post by: Duskrider on November 14, 2009, 09:35:37 pm

I downloaded and installed Hal 6.2.28 to a vista laptop.
It works perfectly.
I've heard that it best to have off all programs possible including antivirus and firewall and I did that at the time.

http://www.zabaware.com/forum/topic.asp?TOPIC_ID=6709
Title: Haptek Player Issue
Post by: Bill819 on November 15, 2009, 12:04:37 pm
quote:
Originally posted by Duskrider


I downloaded and installed Hal 6.28 to a vista laptop.
It works perfectly.
I've heard that it best to have off all programs possible including antivirus and firewall and I did that at the time.

I have done that with ever install of Hal for the last 10 years.
Bill [:D]