I like others before me am having trouble with people putty and would like some advice and answers if anyone has them .
i sent this letter to them and this is what i got back . ( i put the ******** for security reasons . )
Dear Lonnie Hensley,
Thank you for contacting the online store.
We apologize for the inconvenience. Unfortunately, we are unable to
assist you with technical support issues at the online store.
Please contact technical support.
Sincerely,
Ed D.
online store
Customer Service
webhelp.v4@digitalriver.com
Email ID: 27300090
Original Message Follows:
------------------------
A shopper has emailed customer service with a request. The following
reasons were selected for the contact, and the specified email address
was given for contact.
Selected Reasons: Other - -
Shopper Email: ***************
Shopper Comments: I just ordered the people putty pack one online and
downloaded it from your web site ( i also received the e mail ) i
installed it on my pc and restarted it but in the play dress up area on
some of the heads it shows not in demo "still" like before . i have a
paid version of people putty my info . is Your Order and Billing
Information:
Order Number: *******************
Order Date: ***********, 2013 .
why isn't this people putty pack one working? what do i need to do ??
THANKS, PLEASE let me know as soon as possible on this .
Lonnie
This is on the people pack one i installed it but it doesn't show the extra hair accesories and faces like it should .
i didn't put in anything else when i installed the people putty pack one should i have ?
where is the technical support area where i need to contact them .