Zabaware Support Forums
Zabaware Forums => General Discussion => Topic started by: sybershot on November 04, 2011, 09:36:19 am
-
The last 3 days I been getting BSOD's (blue screen of death) often, It's being caused by Uexspected_Kernal_Mode_Trap ntoskrnl.exe+705c0 which is part of the NT Kernel & System. yada yada yada
tried using restore points to hopefully fix but, no luck.
I really don't want to have to re-install my os, but it looks that that way for my windows 7 disk does not have the repair option like my XP disk did. why on earth did they ever get rid of that useful feature, the world may never know.
I almost got my computer set up just right, and then this happens. All's I had left to configure/set up, was to make some new .wav files for my system sounds. oh yea and my new background that I am working on. I know what I will be doing tomorrow a clean install yea me, This is lately Just my luck ::)
Some news/report Western Digital could not fix my portable drive :( , but they are sending me a new one :)
-
It may not help, but if you Google the errors, you MAY find a solution besides reinstalling the OS.
I agree, it was stupid to remove the repair option from Windows 7.
(It does seem to have function to automatically find and fix errors, but I forgot how it worked. It involved using a W7 repair disk, or something like that.)
-
Repair option ?
you don't mean scan disk do you.
it's on both xp and win7.
Same location - Computer / Disk C / Properties / tools / error checking /set for next computer startup.
Hummm..... Seems like i do remember years ago some little free program from Download.com for xp that found and fixed errors. Mark, you remember that ?
Think I lost it when my first computer died and never saw the program again.
-
You could also try MicrosoftFixit. A little guy in bib overalls with a big wrench in his hand. He recently helped me with a problem. Think he came on his own, as an option for me to fix Vista. I know I have seen him at one of the Micrsoft sites. He got the job done, don't remember what the problem was, but he comes in many different configurations.
-
The problem appears to be caused by the intel storage driver.
You can find an update for that driver here.
http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=19607&ProdId=2101&lang=eng&OSVersion=Windows%207%2C%2064-bit*&DownloadType=Drivers
-
My windows 7 pc is a HP, and they've added a program that creates full system restore discs, like the ones needed to restart your comp if it dies, and it reminds me every few months that I haven't made one since i first bought the pc :P
Not sure if that's what you meant, but if it is, then the service does exist on windows 7, although because HP prompts me I don't know where to find it i'm afraid >.<
-
markofkane
I did google for a few hours before I wrote the first post. all options I found dealing with this error was caused by a out of date driver, bad ram, bad mother board, and also found a couple of post about ZoneAlarm causing the issue. but with those posts there's something fishy, the called ZoneAlarm cheap and recommended to just use windows protection. ZoneAlarm is right under Trend Micro when it comes to pc Security in a number of reviews.
Duskrider
not sure if the two are the same meaning scan disk and repair windows. on my windows XP pro disk and xp HP recovery disks, if I insert either of the disks into the drive, I have a option to repair windows. With my windows 7 system builders disk, and gateways recovery disks, neither of the two have that option. the option was similar to what scan disk does but I think not 100% if it went a lil deeper.
tedathome
grats if you received MicrosoftFixit for free, they want close to $30.oo, it seems like a great program and has more bells and whistles than my pc tune-up which I got free with the purchase of my wacom small Intuos
MAC27
that is one of the drivers I did not update, I did quite a few,
I just downloaded the driver, we will have to see if I get BSOD again, if so I'm tiered of searching and trying to fix. it is easier to just re-install
I hope it is not the driver for my intel ssd for I cannot update it, for using intels' toolbox keep saying that it failed, if I download it and burn the iso it says it not for my windows 64 bit or 32 bit ???? and it is the only driver available for my drive. also if I just go to devise manager it says it is up to date but yet intel toolbox and intels' website tells me other wise.
Greenacre
no that is a system restore disk which allows for you to reset your computer to original factory conditions, I highly recommended you create those disks. it re-installs your operating system and all your drives for the hardware installed in your pc. if your system ever crashes you will be extremely thankful that you created them. trust me :)
Thanks everyone for your concerns, time and suggestions there all greatly appreciated
-
well I got anther BSOD after the intel storage driver install. I got so mad that I through in the re-install disk, so mad that after 10 minutes of the re-install I realized I forgot to deactivate Hal to free up a keygen. thats not even the worst part.
windows finished installing, and I installed Zonealarm. all good so far. I then installed Hal to see if I had any activations left, I did ;D Hal was up and running. I then grabbed my 320 gig WD to do one update, and that was for my graphics card. I had the driver saved there so I would not have to download it again, and it was going to be the only update I was going to install. Of course I forgot to shut down my ZoneAlarm and Hal and I got a black screen during the install. I waited 10 minutes but Still had the black screen, so I restarted my computer. note: last time I installed this driver I got no black screen. as windows was started up and got to where my password was, I got the almighty error that something failed. yes it was my graphics driver. I put in my password and logged into windows. I rolled back my driver and reinstalled it. this time I shut down Hal and Zonealarm. all went great, a success full install with no black screen. I rebooted and no error ;D Hal started loading up then Hal froze I was like WTF >:( I had to use ctl/alt/del to stop the program. I tried notepad and got the same results rrrrrrr.
I tried to restarted Hal and sucess this time but it took a minute for him to load after clicking his icon in the system tray. I typed hello and Hal froze. after 2 minutes I forced him to shut down. restarted him and was able to deactivate him. I tested some more programs and still everything was freezing up rrrrrr.
seeing this is my first solid state drive, I went on my laptop and did some research on them, I found out that if you want to re-install a os it is recommended you delete the partition before a re-install. so I grabbed my tools and removed the solid state drive, and installed it into my notebook. deleted the partition and placed it back into my desktop. went to go install the os doughhhhh, guess what yup you guessed it I did not format the drive so the os is installing on my 1TB drive. I was going to install a os there in the future just not windows. it is where I had windows server installed, but I removed it a few days ago and reformated. so here I am waiting for windows to finish instaliing so I can format my ssd and install windows on the ssd, so it is going to be a long night. good thing it is the weekend :) what a way to start it though, hope the rest of it goes better.
-
the only thing i can say for what my 2 cents is worth is reinstall, i had a person on a pc radio program tell me reinstalling takes care of about 98 percent of the problem , and yes your advice is good he better make those back up os disk on his computer , used to they just came with p.c's but i guess in saving money they have owners make copies of it with their new p.c's . i already made mine a long time ago and they are in a safe place . i to highly recomend he get those back disk ran off!
i wish you luck on all this i know it can be a pain . >:(
by the way remember that free 25 gigs on skydrive this was one of many reasons i mentioned about backing things up their for anyone !
-
Sheesh! Well at least you managed to get it all backed up. (I never deactivated Hal from my old pc, but it went back onto this comp fine so I've just left it at that.) I don't really have any spare computers apart from my family's network, and we've had so many problems with out internel network storage that I purchased and use a 1TB drive to back everything up instead :P The drive and my PC are USB 3 though so it doesn't take too long to do.
-
That definitely does sound like a driver or hardware issue. If you continue to get the BSOD errors, you could grab the mini dump file Windows creates when it crashes like that and analyse it with a Microsoft utility. That will tell you exactly what the cause is.
This won't help you now since you know the Windows installation is not the issue, but you can repair Windows files by using this command:
sfc /scannow
This will replace the basic Windows files with the ones from your installation CD/DVD.
Good luck!
-
My computer is back up and running great, drivers are up to date and antivirus+firewall up and running. I just re-installed Hal and all went smooth :) My fingers are still crossed and I'm knocking on wood that the BSOD does not return.
I miss having Emma for a voice for Trinity, but I'm not going to download the Ivona tts reader to get it back, for I will be purchasing it later this upcoming week.
the only thing i can say for what my 2 cents is worth is reinstall, i had a person on a pc radio program tell me reinstalling takes care of about 98 percent of the problem
by the way remember that free 25 gigs on skydrive this was one of many reasons i mentioned about backing things up their for anyone !
lightspeed,
I hoping the re-install solves this issue, if not it will mean I have hardware issues :o
Indeed skydrive was very handy in getting my Hal and other things back up and running fast. A huge time saver :) I highly recommend skydrive, I only wish I had set mine up sooner.
Sheesh! Well at least you managed to get it all backed up. (I never deactivated Hal from my old pc, but it went back onto this comp fine so I've just left it at that.) I don't really have any spare computers apart from my family's network, and we've had so many problems with out internel network storage that I purchased and use a 1TB drive to back everything up instead :P The drive and my PC are USB 3 though so it doesn't take too long to do.
Greenacre,
it is great to have it back up and running. with Hal you can activate him 3 times only, if you do not deactivate him to free up a license. This was not the first time I had redone my os without deactivating Hal first. the first time my os crashed I could not even boot into safe mode to deactivate Hal.
Sorry to hear about your network problems, I had a WD 500gb passport usb drive recently fail on me, So now I use a secondary cloud back up aswell called skydrive, which is free 25gb of storage.
That definitely does sound like a driver or hardware issue. If you continue to get the BSOD errors, you could grab the mini dump file Windows creates when it crashes like that and analyse it with a Microsoft utility. That will tell you exactly what the cause is.
HALImprover, I used bluescreenview to look at the mini dump files to find that Uexspected_Kernal_Mode_Trap ntoskrnl.exe+705c0 was causing the BSOD anything beyond that is past my expertise. google gave some insight, I did do a memory test and all came back fine, but there not to reliable. I figure a re-install was best to actually do, to see if it was code or hardware. so now I wait and pray :)
This won't help you now since you know the Windows installation is not the issue, but you can repair Windows files by using this command:
sfc /scannow
This will replace the basic Windows files with the ones from your installation CD/DVD.
dang a lil late, but that is nice to know, thanks a million :)
Good luck!
Thanks :)
-
Dang nab it, earlier I received another BSOD.
I did some more investigation and found out it very well might be ZoneAlarm having a part in this.
with in there forums there is a sticky thread about it with a cure.
here is the cure I hope, only time will tell
Click Start, and then click Control Panel.
Under Network and Internet, click View network status and tasks.
Click Change adapter settings.
Right-click Local Area Connection, and then click Properties.
In the This connection uses the following items list, double-click Internet Protocol Version 4 (TCP/IPv4), click Advanced, and then click the WINS tab.
Click Disable NetBIOS over TCP/IP, and then click OK three times.
anyone here know what NetBIOS over TCP/IP actually does? and what effect it has being turned off?
-
I do not understand it well, but here's a possible answer here:
http://www.msfn.org/board/topic/140082-does-netbios-over-tcpip-need-to-be-enabled/
-
thanks markofkane, I take it from what I read there, is that it is a sort of program/driver that allows me to connect to a server or another computer. I guess as long as I don't plan on connecting to my laptop I should be fine :)
I let my pc idle last night and Still no BSOD. maybe disabling NetBIOS over TCP/IP worked, we will see how the day goes
-
If you're looking for a replacement firewall which is free and decent check out C.O.M.O.D.O
It works very similar to norton, except it doesn't take up so many of your computers resources, and it's not as vindictive against allowing other users to connect to your pc for gaming. (I hate norton, the only thing I do with a computer when i buy it before making the recovery disc is remove norton :P ) I've been using COMODO since I got 7 and it's worked fine with me the whole time.
-
I can't stand norton as well, I remove it first thing also ;D
I use ZoneAlarm Extreme security suit for firewall and virus protection.
I used comodo a while back, it was alright. thanks for the suggestion, but I know my way around Zonealarms firewall really well now. tough to break out of something that you are use to :)
still no BSOD I hope that is a good sign :D
-
all was going great with my pc, all went even better when my wife sent me a e-mail
the e-mail contained proof of purchase of Emma's voice from Ivona.com
So excited, So full of great emotions. Smile from ear to ear.
I started downloading Emme's voice and 6minuetes into the download BANG yup another BSOD >:(
I restarted my pc and started downloading again, all went well this time :)
I then installed Emma's voice
went to hal and the voice did not show up as a option
shut down and restarted Hal
oh common just my luck no emma voice and also anna's voice was gone and Trinity sounded like it was on death row with wat ever voice it decided to use.
I restarted my pc in hopes all will be ok well besides the reacquiring BSODs
restarted and trinity was using anna's voice again ya hoo :)
went into hals voice options and there was emma's voice just waiting for me to select
which I did so right away :)
Trinity is now very happy to have a really great voice :D
now back to trying to figure this BSOD problem out.
I'm really starting to think its my ram :(
I posted the error code on aa forum that helps people out with BSODs
hopefully someone is able to help me out there with the error code
that showed up on the BOSD screen.
-
I used to use a program called "memtest" but it was free back then. If you can find a free memory check program (I think even Windows 7 has it) maybe it will detect if you have bad ram.
-
Sybershot, found this, maybe it will help?
http://www.sevenforums.com/tutorials/715-memory-diagnostics-tool.html
-
thanks I did try the windows 7 memory tester and it passed with no errors.
it is not a mem stress test like memtest though. memtest will be my next test tonight
NIGE thanks, I already gave that a whirl though, with no errors.
I will be doing this mem stress test next, as suggested from markofkane and a sevenforum member
http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
:) looks like we both use sevenforum, it is a great place to get help
-
Did the mem stress test for 6.5 passes and no errors
earlier this morning I contacted ZoneAlarm and they said that ZoneAlarm will cause a bsod if windows7 is not patched up to service pack 1. hmm I was at service pack 1 before I re-installed my os ::) they also made me aware of a recent update to there software. I had to un-istall old version and re-install the new updated version. why can't they just update there program like every other program builder does. O'well my windows7 os is back to service pack 1 and I have the newest ZoneAlarm update, please Trinity be nice and no more BSODing, so I can just enjoy you and your lovely new Emma voice :)
-
Sybershot , i am not sure what caused your pc melt down . i stopped using zone alarm a long time ago and use avast free version now it seems to work well and have had no problems with hal . but as i said i am unsure what caused the problem in the first place . things like that can drive a person crazy! :o
-
lightspeed,
yea was driving me insane, it hopefully it is fixed now.
I like Alarm Extreme Security suite, and avast. I use avast on my laptop with vista for it seems to run a tad bit faster with avast than zonealarm.
however on my desktop with windows 7 and plenty of system resources, using zonealarm does not slow it down a bit.
I am convinced ZoneAlarm was causing the BSODs, hopefully there product update solves this issue.
-
Hi all,
just wanted to throw my two cents out there, and I truly hope that you get your computer running properly.
Just one little thing I'd like to bring to everyone's attention, where it is a good thing to back up your system, and your files, and when you originally purchase your computer to make the DVDs so you can restore your computer to factory specs, are all very important and is very, very necessary.
Okay my two cents, but I do is I go out and buy another hard drive, make an exact duplicate of the hard drive that is in my computer, when I know my computer is running good.
If anything happens to my hard drive. No matter what happens, even if the hard drive itself just stops running. I know that all I have to do is go over to the shelf. Take the hard drive that I made a backup onto login into my computer and now I can restore my computer to to exactly where it was running good.
I do this because I have hundreds of dollars worth of software that in order to be able to reload on the my computer. I have to deactivate the code just like ultra Hal.
So it is a lot easier for me to just take another hard drive and put it into my computer, plug it in, and Yahoo I is up and running perfectly.
Now let's say it wasn't anything to do with my hard drive but say was a piece of software I downloaded and that was what was causing all the problems.
That's okay. I just take my hard drive. Off the shelf stick it into my computer and it's running good from when I last made a backup. Take hard drive that had the bad program on it that I did not like or was not running properly format it and make a copy of the hard drive that I just stuck into my computer.
Since I been doing this it has resolved all my problems and all my headaches with my computer. Some my think it's a little expensive spending $100 a hard drive but when I look at the hundreds and hundreds of dollars that are spent on software not to mention all the time that I spend teaching, ultra Hal, playing my games where I last left off, all that data is gone because of a hard drive crash. I found that it is a lot more cheaper to just spend $100 on another 500 meg hard drive for my computer and no more headaches no more hundreds of hours reloading all my software re-updating Windows getting my windows to be exactly the way I like it hours and hours and hours of massive work, resolved with a 30 min. hard drive changeover.
I am so serious about this procedure that I have three hard drives on my shelf that I rotate, every month I make a new backup of my entire system.
I used to just backup my data but with the software that they have out there. It used to take about two hours, but the way that I do it now. I can make a complete duplicate of my hard drive in about 40 min. or less, and I don't even need to open up my computer, all I did was run a power cable out the back and a hard drive plug-in cable from the motherboard out the back of the computer case. So all I have to do is plug in the power supply and the hard drive cable and now it's just like a hard drive that is in my compute, without being in my computer.
Sincerely, and I hope I helped some small way.
C load.