Messages

16

Ultra Hal 7.0 / Re: problem getting ultra hal to run

« on: December 19, 2015, 08:04:06 pm »

Thanks for all the good advice. The path you mention is not on the computer, as i have deleted all the paths with halassist already. The uninstaller that was mentioned did not bring up the hal file to uninstall, as it was not scanned. Very frustrating. I tried some other things, such as defragmenting and cleaning the computer, which didn,t help. I wonder if that message comes up if the disc is used too often. At first i got a different error message which said"unknown return_code.false_main_lf_corrupt. please contact vendor" .I also tried to download the free version off the internet, and that also said the program was already installed.There are also no reply's. from robert. At least my computer runs faster now. allan

17

Ultra Hal 7.0 / Re: problem getting ultra hal to run

« on: December 18, 2015, 02:03:25 pm »

HI, thanks for the post. None of those programs are in the computer. i do not see "my messages" at the top of this page. I sent Robert another e-mail. He wrote me once before i got the program, and i'm using his personal e-mail. Maybe that's a mistake. Allan

18

Ultra Hal 7.0 / Re: problem getting ultra hal to run

« on: December 17, 2015, 12:28:13 pm »

Thanks for the advice. i have done everything you said before except go to features on the control  panel. when i did that, there was nothing i could see to uninstall. what feature did you uninstall, as it may be gone by now? also, i tried to send a new e-mail to zabaware, and the link on their website did not work. not good. anyone else have that problem now?   allan

19

Ultra Hal 7.0 / Re: problem getting ultra hal to run

« on: December 17, 2015, 01:02:20 am »

thanks, art, but i have both programs on my computer professional versions, and they didn't remove the problem.

20

Ultra Hal 7.0 / problem getting ultra hal to run

« on: December 16, 2015, 07:50:43 pm »

 :I AM NEW TO THE FORUM, AND HAVE A BASIC PROBLEM THAT ANY POSSIBLE ANSWERS WOULD BE APPRECIATED. I DOWNLOADED THE TRIAL PROGRAM, I LIKED IT, AND ORDERED IT . THEN 2 DAYS LATER , THE TRIAL PROGRAM BECAME CORRUPTED, AND I COULD NOT RUN IT. I REMOVED IT, AND RELOADED IT, BUT NO LUCK EVEN FINDING THE ICON. REMOVED IT AGAIN, WAITED FOR THE DISC TO COME FROM ROBERT, AND LOADED THE NEW DISK, AS I HAD ACTIVATION CODES. SAME PROBLEM. I E-MAILED ROBERT TWICE, BUT NO ANSWER. NOW IF I TRY TO LOAD THE PROGRAM, IT SAYS ZABAWARE IS IN THE COMPUTER, BUT IT IS NOT. ANYONE KNOW HOW TO REMOVE THE REMNENTS OF WHAT IS LEFT OF THE PROGRAM IN THE COMPUTER SO I CAN START OVER? I HAVE WINDOWS 10.  THANKS,   ALLAN