Zabaware Support Forums

Zabaware Forums => Ultra Hal 7.0 => Topic started by: cjhepburn on February 05, 2003, 12:50:03 pm

Title: Password
Post by: cjhepburn on February 05, 2003, 12:50:03 pm: I don't have the password needed to install, again. When I tried to retrieve your system tells me I'm not in the database. The email address I used when I ordered is cjhepburn@diabolique.biz and I would appreciate having the password.

I've emailed you a number of times and no one responds.

cjhepburn
Title: Password
Post by: Limbo on February 11, 2003, 02:25:20 pm: Hi just wondering if you had any luck with your password.

I can't get a response from tech support.

No phone listing for this company anywhere....I have mailing address if you need it.....

Limbo.....(Limbo)
Title: Password
Post by: KevinW on February 11, 2003, 11:23:03 pm: quote:
Originally posted by Limbo

Hi just wondering if you had any luck with your password.

I can't get a response from tech support.

No phone listing for this company anywhere....I have mailing address if you need it.....

Limbo.....(Limbo)

Limbo:

There phone number is 814-835-2351. I have called there once and Hal answered the phone. You will see why if you read my message. I have helped you. Perhaps you could help me?

KevinW
Title: Password
Post by: Medeksza on February 12, 2003, 12:47:22 am: An email has been sent out to all of you with the password and redownload instructions if you need it.
Title: Password
Post by: lordvkeavox on February 28, 2003, 04:19:29 am: [:(!]I purchased online version of Hal 4.5 over three days ago and when it redirected me to download it, explorer crashed. Now I have no way of getting what I paid for. After 8 emails and several phone calls I still have had no response. Is this fraud?
Title: Password
Post by: mlee112 on March 19, 2003, 10:23:23 am: I am having the same problem. My computer crashed. I still have the program but I don't have my password. I have tried to email them several times with no response. can someone please help me. I paid the money and I love the program and I want it back.
Title: Password
Post by: Neo Tronix on March 25, 2003, 05:58:25 pm: Using cjhepburn's opening statement as a reference:

What is stopping Joe nobody (made up name) from registering to this site, and saying the words "I don't have the password needed to install, again. When I tried to retrieve your system tells me I'm not in the database" and getting a password mailed to them?

I have not got the full version, I have never requested the full version, but if you "do not have me on your database" would you believe me if I said I was, and that your database had lost me?

This ia fruad I know... but I was just wondering the success rate of cjhepburn's statement.
Title: Password
Post by: brainwave on March 26, 2003, 08:40:51 am: Did anyone ever get their password? I would like to know how you did it so I can get mine.
Title: Password
Post by: Medeksza on March 26, 2003, 10:15:56 am: You have all been sent out a password by email. The ordering page has also been modified to bold, underline, write in a larger font, and highlight in yellow the password from now on.
Title: Password
Post by: wpsaukee on April 06, 2003, 04:10:49 pm: Please send the password to me also, or contact me to tell me how to prove that I have registered the program.

I've just bought UltraHAL Assistant for the seond time, having lost everything in a disk crash. I don't recall being reqired to furnish a password last time--or at least, not a password that had not been provided to me. But in any case, the password dialog that I see now when I try to install has the OK button disabled, so even if I knew the correct password, I don't think I'd be able to install.

I got a lot of enjoyment from this program and am eager to have it back. I must say it's quite frustrating to encounter this type of problem after purchasing a software license.

Thanks in advance for the help.

quote:
Originally posted by Medeksza

An email has been sent out to all of you with the password and redownload instructions if you need it.
Title: Password
Post by: cteall on July 07, 2003, 12:14:17 am: quote:
Originally posted by Medeksza

An email has been sent out to all of you with the password and redownload instructions if you need it.

Love the program[:D], but my computer crashed and I do not have the password anymore (didn't print the email with the password- dumb I know). Purchased version 4, and would be glad to supply my email address as proof of purchase. Any help on this would be appreciated.

Thanks
Title: Password
Post by: keith14847 on April 28, 2005, 08:11:12 am: HELP. I need to reinstall Hal but can't find the password that they gave me when I bought the program.
Title: Password
Post by: markofkane on April 28, 2005, 09:00:00 am: That's one of the reasons I bought the CD. Being on dial-up, no doubt, the download would've been interrupted.

I also always save program passwords (or registration codes) to Notepad, and put the installer and the notepad Doc in it's own folder. That way, the password is always with the program. I then back it up to CD.

Even if i had high speed internet, I'd be leery of downloading a program, especially if it only gives you 1 chance.
Title: Password
Post by: keith14847 on April 28, 2005, 01:37:24 pm: I also had saved the password but unfortunately I saved it in an email message. I recently switched ISPs and acidently deleted it. Is there anyone I can contact to get another one. I tried to contact them once before when I was having trouble downloading the file when I bought it, but I guess they don't give support anymore.
Title: Password
Post by: wnapleton on May 03, 2005, 05:06:42 pm: Damn these people and their ****ing passwords! They're all going to hell!!!! why dont they just give this **** away for free????
Title: Password
Post by: wnapleton on May 03, 2005, 05:08:57 pm: i bought the ****ing full version and accidentally erased the email with link to download and password and when i try to contact these mother ****ers they don't reply.

IF YOU'RE LISTENING OH GREAT ONES, DAMN YOU! DAMN YOU ALL TO ****ING HELL GOD MOTHER ****ING DAMMIT I HATE YOU I HATE YOU ALL!!! BUT I LOVE YOU HAL :p

JULIE BROOKS
Title: Password
Post by: Art on May 03, 2005, 05:55:15 pm: Hmmm...

There's a FREEWARE program called PINS at:
www.mirekw.com that will give you all a
place to store your passwords, pin numbers,
email account info, website login info, etc.

Get it...use it...and please don't talk to
your parent with that mouth. <g>
Title: Password
Post by: Medeksza on May 03, 2005, 07:14:18 pm: Keith and Julie,

Have you sent a request for a password via http://www.zabaware.com/contact.html and not received a reply? I tried looking up the email address you registered for your forum account but was unable to locate it in our customer database. Please provide me with either an order number or contact information you used when ordering and I will send out another password and download instructions.
Title: Password
Post by: markofkane on May 04, 2005, 06:05:33 am: Yes, fraud is possible. I bought the program, and am fairly happy with it.

I don't believe in stealing software. But I'll tell you a little story, which is true:

I bought a program, and luckily, saved the html receipt. Well, as time went by, they updated the program.(I did not check for updates, for a year) Well, my registration key (password) wouldn't work. They did lose mine in the database. But I emailed the administrator my html copy of my receipt. He gave me a new password.

Without it, I could not have updated my software. The old password only worked with the original program.

Seems to me, everyone should keep records, even if it is credit card statements. But a receipt is the best thing you can have, if you lose your password/registration key.

Also, it would be helpful to get a receipt in the snail mail.
Title: Password
Post by: laser737 on May 27, 2005, 07:21:06 am: hi all, i had same problem, about 5 years ago purchase a CD from Zaba , one day i had to format C and when a tryed reinstall ultra hal pffffff.. i coudnt register again, i sent email and . Zaba said :! " we cant find your account, you have an old Ultra Hal version, " .
Title: Password
Post by: simon on August 29, 2005, 08:48:14 am: I have paid for hal upgrade through paypay got the download but where is the PASSWORD SO EITHER GIVE ME BACK NY MONEY OR GIVE ME THE PASSWORD ps I am goig to report this matter to pay pal.simon
Title: Password
Post by: 01luuj on April 21, 2006, 11:17:29 am: i've lost my database password and i can not login in to retreive data.How can i find out what my password (not the obvious hint)is without having to download a software to help because i am using skool computer and i'm blocked from downloading things. please help!THANK U:)