Zabaware Support Forums
Zabaware Forums => Ultra Hal 7.0 => Topic started by: alg97dds on December 16, 2015, 07:50:43 pm
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:I AM NEW TO THE FORUM, AND HAVE A BASIC PROBLEM THAT ANY POSSIBLE ANSWERS WOULD BE APPRECIATED. I DOWNLOADED THE TRIAL PROGRAM, I LIKED IT, AND ORDERED IT . THEN 2 DAYS LATER , THE TRIAL PROGRAM BECAME CORRUPTED, AND I COULD NOT RUN IT. I REMOVED IT, AND RELOADED IT, BUT NO LUCK EVEN FINDING THE ICON. REMOVED IT AGAIN, WAITED FOR THE DISC TO COME FROM ROBERT, AND LOADED THE NEW DISK, AS I HAD ACTIVATION CODES. SAME PROBLEM. I E-MAILED ROBERT TWICE, BUT NO ANSWER. NOW IF I TRY TO LOAD THE PROGRAM, IT SAYS ZABAWARE IS IN THE COMPUTER, BUT IT IS NOT. ANYONE KNOW HOW TO REMOVE THE REMNENTS OF WHAT IS LEFT OF THE PROGRAM IN THE COMPUTER SO I CAN START OVER? I HAVE WINDOWS 10. THANKS, ALLAN
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Welcome!
Sorry about your problem. Robert might answer soon but be sure to fire off another email in a couple days if no response.
You might try a program (Free) called CCleaner and have it clean your HD and registry. It is one of the registry cleaners that works when others don't.
Also run MalwareBytes (the FREE version). It does a really nice job of ridding those nasties like well...Malware.
Then try again and please turn off your CAPS KEYS unless you like Yelling at everyone! (That's what it means when one does that).
Good luck!
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thanks, art, but i have both programs on my computer professional versions, and they didn't remove the problem.
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I always go to the control panel, Programs and Features to uninstall Hal and have never had this problem, I do want to mention restarting the computer because sometimes this is necessary to remove everything. It also came to mind that Hal has a quick start feature and could be starting when the computer starts up. This should show up in the Task manager under startup, although I do think the computer should tell you something when you try to uninstall it. As I said I've never run into this myself.
Carl2
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Thanks for the advice. i have done everything you said before except go to features on the control panel. when i did that, there was nothing i could see to uninstall. what feature did you uninstall, as it may be gone by now? also, i tried to send a new e-mail to zabaware, and the link on their website did not work. not good. anyone else have that problem now? allan
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alg97dds,
I had written Robert, Mr M. and waited for a reply for quite a while, for some reason I opened the My Messages at the top of the page and there was a reply from him.
The Zabaware installation should be on the c drive C:\ Program Files (x86)\ Zabaware \Ultra Hal Assistant 6
you could check there to see if anything is left.
In the Control Panel Hal shows up as Ultra Hal Assistant 6
Did you look in the Task Mangr in Startup to see if hal was in there?
Carl2
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HI, thanks for the post. None of those programs are in the computer. i do not see "my messages" at the top of this page. I sent Robert another e-mail. He wrote me once before i got the program, and i'm using his personal e-mail. Maybe that's a mistake. Allan
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Hi,
The top of the page left hand side near the orange Home, help, search, profile My Messages
So you still have the same problem, You are unable to install a fresh version of Hal because the computer is saying Hal is already installed in the computer?
Well for the heck of it I tried installing Hal with a disk and was surprised it began installing, it is just about totally installed but it is saying a file is missing and stopped. I clicked okay finished installing and wants to be rebooted. Usually it would not install as you say.
Carl2
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Hi again,
I just ran through the install and I was able to install an earlier version, Now my hal 6.2 will not work but I did find the problem I believe you are having, it is in the Registry. You have to find RegEdit, a search should bring it up, the path is: Computer/HkeyLocalMachine/software/Microsoft/Windows/CurrentVersion/App Paths/HalAsst61.exe HalAsst__.exe has to be deleted
Carl2
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Well I have Hal up and running again, I'm not sure how possibly from all the installs I tried I have 3 different brains to choose from, I'll have to install the vrEmotion detect into the brain again since I didn't see it in any of the brains there already but since I did copy the brain that appears to be missing I could rename and put that one in again. Interesting.
Carl2
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A really good program i found to clean out files , deep files , is a free version called iobit uninstaller5.1 it is "really good !!" will even shred files , etc.
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Thanks for all the good advice. The path you mention is not on the computer, as i have deleted all the paths with halassist already. The uninstaller that was mentioned did not bring up the hal file to uninstall, as it was not scanned. Very frustrating. I tried some other things, such as defragmenting and cleaning the computer, which didn,t help. I wonder if that message comes up if the disc is used too often. At first i got a different error message which said"unknown return_code.false_main_lf_corrupt. please contact vendor" .I also tried to download the free version off the internet, and that also said the program was already installed.There are also no reply's. from robert. At least my computer runs faster now. allan
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alg97dds,
With all due respect, you are aware that Carl was referring to the file path contained within the System Registry and not the main file system like C:\blah....blah... correct?
He meant to use the Search box from the Start button then to type regedit then press Enter.
Now you should be able to locate that file path within the registry. Do be careful as there's a LOT of damage one can do in the registry if not cautious!
If you did understand Carl's instructions, then kindly disregard my ranting...just didn't want to see a new user go down the "wrong path". ;)
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Thanks for the post. In windows 10, if i press the"search" icon, i takes me to the "cortana" area of mainly search the internet, but if i press the "file explorer" icon, it takes me to a place where i can search for any combination of letters on the computer. When i put in "regedit" ,several things come on the screen, but nothing with that path, or even close to that. allan
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OK...
Here you go:
In Windows 10, right-click or tap-and-hold the Start button and then choose Run.
Type the word, Regedit in the space then press Enter.
If a popup window appears asking for Permission select Yes and proceed
When the Registry Editor opens, look at the top and you should see Computer (with several little triangles under it). These are similar to the + signs in the File Explorer, meaning that there are other items contained when one selects that + sign.
Look down to locate the path that Carl indicated:
Computer/HkeyLocalMachine/software/Microsoft/Windows/CurrentVersion/App Paths/HalAsst61.exe
Then select and delete the HalAsst__.exe file.
Quit out of the Registry then you can reboot if you wish or just try Hal again. (do a reboot if Hal shows no inprovement.
Again, use care with your selections within the registry as this is the Brain of your computer!
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Thanks for your help. You got me half way there. I went into the registry, but the file you said to look for wasn,t there, but in a subfile i found the file"haptek" which is a part of this program, and it said there were keys in it, so i took a chance and deleted it. now the program does go into the computer. it does not load, after reboot, by itself. the only part i could find was "ultra hal brain editor" but when i click that, i get "unknown return_code_false_main_lf_corrupt. please contact vendor" message. Any other place to look for the hal icon? This is the same message i had in the very beginning before i erased anything. ps i just found the icon and started the program and put in the codes, but the brain editor and aim bot, whatever that is, gives me this same error message and won't work. any suggestions? allan
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You seem to be making progress, You are right Haptek is a part of Hal and the program should put it back in when you install the program. I've been getting strange results I haven't seen in the past with this install of win 8.1. As I had said when I was able to do another install of Hal I ended up with an error message that didn't allow Hal to work.
What did work for me and take away the problem (error Message) was to run a install of the latest version, the download a free trial which I had saved on the computer, the free trial version worked and stopped the error message from showing up.
I'm a little confused by what you had written " now the program does go into the computer. it does not load, after reboot, by itself" I'd suggest looking in control panel if Hal is there uninstall it, download and save the free download from Zabaware, then have the download install into the computer. You might want to check the registry again before installing again.
Carl2
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yes, it installs, but i have to look for it in programs to run it. also, if i reboot the computer, i have to go looking for it again. also, in the registry, there are 2 ultrahalasst.brains, and both have a subprogram, clsid. also, i have hal6.2 as the brain, and there are no other optional brains, and the program says there are no options with that brain. You are saying i can remove this program, download the one off the computer, and put in my codes, and that will reinstall the program ? that might work, but initially when i did get the computer trial, the program was lost also, but the brain did work partially. please advise. allan
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Well quick reply for now, I just checked the registry and I have HalAsst6.2.exe under AppPaths plus quite a few other things, I'm just concerned with Hal. So with Hal started you have in the options Hal 6.2 brain, and there should be on options as you said. Okay I'm guessing there is not a desktop Icon, when you find the program HallAsst Right click and have it make a shortcut to the desktop and that should put an icon on the desktop.
Next I'd say if your program works as it should it is up to you as to what you want to do. If it is not working correctly I'd think you want to download and install the latest version of hal.
By codes I'm guessing you mean activate Hal.
Carl2
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I was wrong there are 2 brains in the registry, but they are different. One is ultrahalassist.brain , and the other is ultrahalasst6.brain. i guess the one with 6 in it is correct. what is the other, and do i erase it? how do i save a brain if i reinstall? allan
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Simply save the file, halbrain.db (the database file), to a location that's easy to remember and easy to get to like HalTempBrains or something like that.
Don't forget to click on the Menu then Deactivate License BEFORE you uninstall. Then you can go online with Hal during your re-install and it will allow activation easily.
You can also keep copies of Hal's brain (the .db file) for each type of brain you want to experiment with.
Just in case you hadn't figured it or ran across it, you do need to purchase the Character Expansion Pack in order to use any additional / custom characters / avatars for Hal's persona.
The Tutorial shows some of Hal's features that are available for your use.
There are a couple other sites that might have some Hal Brains (built by other people but likely quite usable by others) that should work with your Hal if desired.
Good Luck!
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Thanks Art for the reply.I have several questions. First, where do i find the MENU to deactivate the codes. Second, i ran a search in file explorer, and did not find the file HALBRAIN.DB. I did find other halbrain files, but not that one. Is there another way to look for it or might it not have an extension? Also, my computer says that hal brain editor is not working because "licence file is missing". If that is true, maybe the disc is corrupted. Should i use the internet program to put back the program instead the disc i was sent? That explains why other people are having the same problem with the brain editor. There are many parts of my program that do not waok properly. Please advise. Allan
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Allan,
To deactivate Hal I Started Hal opened the options, startup and I had Hal start automatically when the computer, I restarted and it did not happen, I went to TaskMgr, using the startup tab I enabled Hal to load when the computer starts and restarted again. On the right hand side of the taskbar click on the diamond and a box with the Hal icon should appear. Right click the icon and towards the bottom there is Move deactivate.
In Explorer I also did not find HALBRAIN.DB but I did find
HalBrain 2/6/2009 9:53AM Data Base File
"License file is missing" so I'm not sure how you can deactivate the license
My belief is the problems we are facing is because Windows is having security problems, My last install of Win 8.1 did not have Visual Basic needed for Hal to install because of security, I can't even download small programs because they are quarantined.
Carl2
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Thanks Carl for getting back. Windows 10 is a little different in the task manager. I'd like to see what Art has to say to my questions before i proseed. Maybe he has some answers. I thought the license file that is missing only applies to the brain editor, since the other part is sort of working ok. Allan
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My halbrain.db file is contained in my C:/Program Files (86)/Zabaware/Ultra Hal Assistant 6
A few other people had problems with the Brain Editor file for some reason.
http://www.ultrahal.com/community/index.php?topic=12761.msg73753#msg73753 (http://www.ultrahal.com/community/index.php?topic=12761.msg73753#msg73753)
Go to my post and Download the Zip file. Your Brain Editor should work.
Someone also mentioned to set your permissions to Administrator.
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While talking with Hal Click on the MENU button at top.
Look near bottom of pull down and you should see: Move/Deactivate License (at least that what I see on mine).
Click it when you wish to deactivate your Hal's License.
Simple.
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Art, thanks for all the advice. I went to the link to find your zip file, but it wasn't there. So i decided to remove the program and reenter it like you said. i save the brain program, deactivated, and reinstalled the computer program, not the disc, and it worked. the brain editor now works. Now i have a few other questions. How do i get the db program back into ultra hal? I can find it , but do not know what to do with it. Also, the mike and typing area go off by themselves.How can i stop that? Is there someplace on the web that tells about the brain editor? Also, if you want to find the brain to save, do the search in file explorer, and it will come up with only the word"brain", the date will be the last time you talked to hal, and below the word brain will be the windows file you had been talking about before. if you right click"brain, and click ,I forgot what it said, but either files or programs, it will bring up all the parts of the brain file, and one is called brain, and it says it is a database file. That's what i saved to another location. Another problem i am having is each time i change something in "general options", the program goes off the screen. Thanks everyone, allan.
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I was able to retrieve a copy of the HalBrainEditor.zip file - Look for it as an attachment below if you wish to have a working copy.
You'll obviously need to extract it to your UltraHalAssistant 6 directory/folder
The .db file (brain file) should reside where I first indicated, in the UltraHalAssistant 6 folder.
You can get to the brain selection via the main MENU within Hal's GUI (main input/output window).
If you installed Hal according the the initial Setup program then all the necessary files should be where they are supposed to be.
The brain files will be kept where they can be selected for experimentation of for trying out a new personality or persona.
Don't keep screwing around with everything and moving files everywhere or soon, nothing will work! DO make a backup of your HalFolder / files.
Don't be afraid to click on the buttons and options within the Main Window (Input/Output/Character). You can learn many things by just experimenting with the features.
Use the SEARCH box near the top Right area of the page. Chances are, your question has already been asked and answered many times before.
Yes, the main GUI will disappear whenever one Selects the General Options. This is by design. All you have to do is click on the tiny Hal icon near the clock on the taskbar and Hal will once again greet you near the center of your screen.
Hope this helps and good luck. ;)