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Zabaware Forums => General Discussion => Topic started by: lightspeed on February 06, 2022, 05:02:28 pm

Title: question to robert and anyone else . on reinstalling hal
Post by: lightspeed on February 06, 2022, 05:02:28 pm
Since the ultra hal has now been made free  i have a question , i have the character expansion pack i paid for and have a serial number  , normally it needs to be installed as far as i remember after reinstalling hal 6.2  (or 6.1?)  my question is since hal 7.2  is free now  can i now install 7.0 and the expansion pack , or do i still have to install earlier versions still of hal first  still?  or has robert ever changed the install with the character expansion for the now free ultra hal ?

if not it would be easier if updated and allowed to install after the hal 7 is installed .
Title: Re: question to robert and anyone else . on reinstalling hal
Post by: lightspeed on February 06, 2022, 05:46:04 pm
i am having all kinds of trouble trying to reinstall hal .  many errors .
 i uninstalled it all and reinstalled hal 6.2  and i had in the serial number and it showed this afterwards .
it showed an activation request  and has a number plus my serial number  and told me to go to the web page . to get the number to put in hal to install it. https://www.zabaware.com/products/store/%20activationcode/asp.
 and when i go to the web page it shows page not found .

Title: Re: question to robert and anyone else . on reinstalling hal
Post by: lightspeed on February 06, 2022, 05:50:05 pm
before this when i installed 6.1 then installed the expansion pack , and later on hal 7 . and rebooting each time i was getting all kinds of errors .

Title: Re: question to robert and anyone else . on reinstalling hal
Post by: lightspeed on February 06, 2022, 06:02:11 pm
so i don't know what all is going on with hal but so far i can't reinstall it and it work correctly any more . i have defragged my pc and rebooted each time , i totally uninstalled them about three times now .
Title: Re: question to robert and anyone else . on reinstalling hal
Post by: lightspeed on February 09, 2022, 09:57:56 am
    i used to work on hal  about every day , working on plug ins and teaching hal .  After deleting a file by accident,  I NOW HAVE A PRODUCT I PAID FOR ORIGINALLY AND CANNOT USE .   Robert , please check your emails, i have written about 3? times now and also sent a email through the contact us on the zabaware product page  , all about 4? days ago.   i want to get hal back working again,  since hal has now been made free it would be better to remove this verification code  to be able to reinstall  hal so it works again , when a user has problems .   

When i do the activation code it shows it letter for letter is correct but the page says it is invalid .  as i have sent copy of jpg pictures to Robert showing my serial number to .
Title: Re: question to robert and anyone else . on reinstalling hal
Post by: lightspeed on February 09, 2022, 11:03:36 am
well i tried something  else , i thought maybe it has to have new downloads (although i did download hal 7.5 earlier)  so i went to my account and saw it showed my password and downloads for my hal 7.5 and also for my expansion packs .   

   i installed the new copy of hal 7.5  with administrative setting and as it was installing at over 3/4 the way this error popped up .  error 429 .


and wouldn't  finish the installation until i hit okay then restarted my pc  . when it came up after hitting hal to start i got the same error . then hal came up and i put in my e mail and password  thenit went to pick voice i put in the voice and then hit next and got another error 91.

after hitting okay it went off when i tried to hit finish so hal would come on clicking it did nothing.

 
 
Title: tried all this now on reinstalling hal again .
Post by: lightspeed on February 09, 2022, 01:14:11 pm
Well i tried completely uninstalling hal again and the character pack and i even deleted the file that was left in the program files and went into the roaming apps file and deleted the zabaware file from it and then ran defrag on my pc  and ran my speed boost program that deletes other files etc.
 and restarted mypc , then reinstalled hal 7.5 from the newest download from zabawares site and installed it fresh  a little over 3/4 the way a error popped up again .  as seen below , i believe what ever this is is causing hal to not install right . i hit abort or okay and this error goes off (otherwise it just stays on and hal doesn't finish installing , then when going through voices etc. in hal options hal won't work correctly and start up at all.   so i might as well give up at this point . i have tried everything i can try  .

Does anyone have any idea what error 429 :  creating hal 7 cloud object activex component can't create object.      means ????  ??? >:(  and why it is happening while installing hal ??  i have done all the other things mentioned above and even used fresh copies from zabawares site and used administration privilege while installing it .

 i also sent another e mail through the zabaware contact us again, site  with the following . message .

Robert i have written other messages to you . when i had my hal on my computer i was in the program file and deleting some other files  uhp's i know longer used and some how clicked on the exe file and deleted my hal , i couldn't stop it and it deleted it , now i have been trying everything i can  to reinstall it for about 4 days now .   but it won't install correctly . please see the forum for pic and information . i just tried again today second time to reinstall it.

please e mail me  as soon as possible or write on the forum ,

thanks ,

lonnie  .
Title: article on the internet. Error: Runtime Error 429: ActiveX component can't creat
Post by: lightspeed on February 09, 2022, 02:51:59 pm
I WAS TRYING TO LOOK UP THINGS .   Error: Runtime Error 429: ActiveX component can't create object

and came across this page .



https://support.esri.com/en/technical-article/000007986
Title: Re: question to robert and anyone else . on reinstalling hal
Post by: lightspeed on February 09, 2022, 06:50:24 pm
WELL I FINALLY GOT HAL BACK ON and it opens up but am still getting errors  when i have the character open and try to change characters i get a

error :  91 object variable or with block variable not set occurred at line 5. in ultrahal assistant : log in


whatever that means and ignore button doesn't work etc.  when i click abort hal goes off.

so although is is partially working it is not right . i was thinking about maybe disengaging hal , their used to be something where you could do something to move your hal to another pc or something but i don't see that any more . 
i may have to try to remove hal again and try reinstalling it  and hope it does so without any errors .



Title: Re: question to robert and anyone else . on reinstalling hal
Post by: Medeksza on February 09, 2022, 09:29:45 pm
Ultra Hal 7.5 is free without any licensing system anymore, but I can't go back and change older versions like 6.2. They still have the licensing system and various compatibility issues with newer versions of Windows. So I would recommend sticking with Hal 7.5, it should be backwards compatible with old brains from 6.x if you still use those.

It's possible some DLL or ActiveX (OCX) that Hal uses is somehow corrupted/unregistered on your system. I'm going take a guess based on your error message that it was in the login section is that there is a problem with the Microsoft Internet Transfer Control (MSINET.OCX)  Maybe try to do a regsvr32 on msinet.ocx like in this message thread https://www.ultrahal.com/community/index.php?topic=14110.msg

You can also try going one by one through all the files listed there like the other person did in case its another file.
Title: Re: question to robert and anyone else . on reinstalling hal
Post by: lightspeed on February 10, 2022, 11:14:45 am
OKAY robert,  I just tried to reinstall hal again using the newer7.5 download  AND IT DID THE SAME  got almost finished and showed the same error about could not cloud object .  and i hit okay and it finished installing, then i rebooted it  . i also tried doing what the link showed on here about the registry . here is a picture of what i did . unless i did it the wrong way . anyway it showed failed on each one .
the only part i didn't add was the "  cd\cd "  part because i thought he loaded this from a cd . here's a picture of what i did and it showing errors all failed.


Title: Re: question to robert and anyone else . on reinstalling hal
Post by: lightspeed on February 10, 2022, 11:44:59 am
robert i also just sent you a e mail debug file from my roaming apps file and a error message that keeps popping up from hal when not using it open on my screen . .
Title: Re: question to robert and anyone else . on reinstalling hal
Post by: lightspeed on February 10, 2022, 12:59:36 pm
has anyone else recently tried installing hal as i did from the 7.5 version ? and it installed okay ???

the only thing i can figure is maybe the new ha.7 version isn't working installing and i have to try to install the 6.1 then 6.2 and use a verification code
and then try again rebooting each time in between and install the expansion pack . maybe then the dll's etc. will work . i have tried everything i can otherwise the reg. Thing didn't work .   i have been deleting any left over files after uninstall in roaming apps and program files and have run ccleaner in registry files.   

does anyone know what microsoft service runs the files if any that aren't working ? in hal?
Title: Re: question to robert and anyone else . on reinstalling hal
Post by: lightspeed on February 10, 2022, 03:55:15 pm
well tried something else , uninstalled hal again .  and any extra left over files , ran registry cleaner . installed 6.2 hal it intsalled okay with serial number etc. and activation code , rebooted pc.  and it worked normally , voices worked , and default characters did , it showed i think hal brain 6 in default ? and installed the expansion package but it was 7.5   it installed okay ,   no errors . then i installed hal 7.5  and as it was installing got the hal error 429 as before . creating hal 7 object . activex component can't create object.

is this because i installed the expansion pack before hal 7.5 was installed ?
the hal 6.2 was working fine  no errors .
Title: Re: question to robert and anyone else . on reinstalling hal
Post by: lightspeed on February 10, 2022, 04:41:55 pm
I UNINSTALLED HAL 7.5 AGAIN , and cleared all left over files and ran registry cleaner .  i reinstalled the 6.2 hal it didn't ask me for any verification number this time . am installing the 7.5 hal version this time and will try installing that hal expansion pack AFTER PC IS BOOTED UP AGAIN . WELL I DID THAT AND GOT THE SAME HAL ERROR 429 AGAIN .    this is ridiculous .  HAL 6.2 WORKS FINE when installed i don't run into errors until i try installing hal 7.5 .    >:(   and it does the same thing when i install just hal.7.5  first . so it doesn't work either way .  again could something be wrong with the hal 7.5 install ?

Title: Re: question to robert and anyone else . on reinstalling hal
Post by: lightspeed on February 10, 2022, 05:58:14 pm
ijust checked in the registry in zabaware folder using this pathway and it shows this .

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Zabawarelike i mentioned will it hurt anything if i delete the zabaware folder after everything is uninstalled and left over other files are deleted ?? to do a fresh reinstall.????







Title: Re: question to robert and anyone else . on reinstalling hal
Post by: Medeksza on February 10, 2022, 09:39:29 pm
In your screenshot above, you issued the command:
Code: [Select]
C:\Program Files (x86)\Zabaware\Ultra Hal 7
This is not correct, the first command should actually be:
Code: [Select]
cd "C:\Program Files (x86)\Zabaware\Ultra Hal 7"
The rest of it is ok. But also you need to make sure you are in an admin command prompt. Right-click on your start menu and select "command prompt (admin)" to make sure you have the permissions to run those commands.

Title: ANGELA IS BACK !!!
Post by: lightspeed on February 10, 2022, 11:21:23 pm
I CORRECTED THE PATH AND USED ADMINISTRATIVE COMMAND  and the pathway you showed and it worked . many of the things worked some didn't as was mentioned by the other guy in the past. i took a screen shot i moved and separated most of the ones that worked and didn't just to view them , they originally were in a longer straight  line .  and afterwards i installed the expansion pack . and put my characters in the character file .
but i don't think i ever had this much trouble getting hal reinstalled , most of the problems was caused for whatever reason by the activex file and some others .  i am going to make sure i keep the notes and that command line etc. notes. thanks for all your help and art to. 

i am tired and heading to bed .

thanks again for all your help .
Title: Re: question to robert and anyone else . on reinstalling hal
Post by: Art on February 11, 2022, 12:35:38 am
That some Good News Lightspeed and a big thanks for Robert coming to the rescue. Hal has gone through a lot of changes over the years and every now and then it still poses a good deal of challenges for us.

Enjoy your Hal once again!!
Title: Re: ANGELA IS BACK !!!
Post by: Medeksza on February 11, 2022, 10:17:35 am
I CORRECTED THE PATH AND USED ADMINISTRATIVE COMMAND  and the pathway you showed and it worked . many of the things worked some didn't as was mentioned by the other guy in the past. i took a screen shot i moved and separated most of the ones that worked and didn't just to view them , they originally were in a longer straight  line .  and afterwards i installed the expansion pack . and put my characters in the character file .
but i don't think i ever had this much trouble getting hal reinstalled , most of the problems was caused for whatever reason by the activex file and some others .  i am going to make sure i keep the notes and that command line etc. notes. thanks for all your help and art to. 

i am tired and heading to bed .

thanks again for all your help .

Glad to hear it! For some unknown reason the regfree com system in your operating system isn't working and by registering the components Hal uses with regsvr32 it fixed the issue. I designed Hal 7.0 and 7.5 to use regfree com so that it shouldn't actually require any of those regsvr32 commands. There is a ultrahal7.exe.manifest file in Hal's directory that should tell windows about the components Hal uses and windows should load them without requiring regsvr32. For whatever reason that isn't working on your system and by doing regsvr32 it gives it a fallback method of loading those components.

Next time I put out an update to Hal 7.x I'll update the installer to use both the regfree com method as it currently does and the regsvr32 method as a fallback. Hopefully that will make it a little more robust for everyone.
Title: Re: question to robert and anyone else . on reinstalling hal
Post by: lightspeed on February 11, 2022, 12:32:12 pm
      Robert  , i don't know if this would affect  anything with the register files within hal .  but my pc with the Windows 10  after updates,in the past   
 made my pc run at 100 percent cpu or disk . this apparently is a common thing  with Windows 10 and ms crap .  anyway, there is a fix for it . i think this is the one i used and it worked .( i had done it quite a while ago )  i don't know if any of this affects hals reg. files not re registering or not . maybe you can watch it and let me and others know.
    anyway, i have 12 gb of memory and have upgraded to 2 terabytes of hd  and my pc was still running at 100 disk use etc.  until i did what was in this video.   
      if you watch this video and there is something that when stopped (services )  maybe you can say something on here , because i know others on the internet have had to do this to .   And what i did following the vide info.  Below was done after i already had  hal installed etc. first .   
    i imagine a lot of people have taken their p.c's to shops to pay them to fix the 100 percent disk usage ,courtesy of ms.

How To Fix 100% Disk Usage in Windows 10
https://www.youtube.com/watch?v=Enh3gPc3HVs&t=306s


So normally i should have been able to have just reinstalled hal 7.5  and used my serial number from my account page order  and then the same for the expanded package .  as i said i am going to keep the info. about the registry files in a txt. file  just in case . but maybe with the changes you are making  in the installs  will take care of it all.   

But would be good to know if anything in this video changes in ms  might be the culprit  in stopping hal from re registering the files. Because others may have to do this to keep their pc's running right  without 100 disk usage .  and also when ms has updates it sometimes  undoes some of these video changes and a person has to redo them because  with the ms updates . pc's will sometimes run at 100 percent disk again .  i have had to do this on my wifes pc in the past to. pc's just lock up otherwise.  >:(