Zabaware Support Forums

Zabaware Forums => Ultra Hal 7.0 => Topic started by: Straker on April 04, 2007, 06:18:25 pm

Title: Defective software
Post by: Straker on April 04, 2007, 06:18:25 pm
When I click on "Advanced Brain Options" from the general options menu/Brain, I get this error message:

http://img443.imageshack.us/img443/8541/erroraq0.jpg

I have not been able to resolve this issue and I have not gotten any reply from my e-mail requests to Zabaware. Has anyone else had a similar error message or has Zabaware customer service refuse to help you with refunds or other issues related to the Ultra Hal program? Thanks.
Title: Defective software
Post by: Art on April 04, 2007, 06:46:26 pm
Straker,

Are you using Vista?
Title: Defective software
Post by: Straker on April 04, 2007, 08:54:05 pm
Windows XP. No Vista.
Title: Defective software
Post by: Smokey on April 04, 2007, 11:28:08 pm
FYI

I have the trial version on my new laptop (VISTA).  Have not had time to try it out.  So I just went and tried the advanced brain options and received the following error:


(http://www.zabaware.com/forum/uploaded/smokey/200744232728_zabaerror.jpg)
Title: Defective software
Post by: Smokey on April 04, 2007, 11:32:55 pm
Ok so that did not show so here is the message:

HalScript Error 438 on line 2399 in column 4:Object doesn't support this property or method "HalBrain"

the file "C:Program Filesabaware|Ultra Hal Assistant
6HalScript.DBG" has been saved with the current script being used for debugging purposes.

This is just an FYI for those that know what to do. I don't.  But...I am not complaining just sharing the message.

Smokey[:D]
Title: Defective software
Post by: Art on April 05, 2007, 05:43:48 am
Smokey,
For the time, locate your UltraHal icon
Right Click on it and select:
Run as Administrator.

(per Robert M.)
Title: Defective software
Post by: Smokey on April 05, 2007, 09:50:17 pm
Ok, I did that. [:0] I still get the same error message.  I did not mention that I am still on the trial period.  I do plan on purchasing it.  Is it because I have not made the purchase and entered a code that it will not work?  Thanks for your help..

Smokey [:)]
Title: Defective software
Post by: onthecuttingedge2005 on April 06, 2007, 10:04:47 am
quote:
Originally posted by Straker

When I click on "Advanced Brain Options" from the general options menu/Brain, I get this error message:

http://img443.imageshack.us/img443/8541/erroraq0.jpg

I have not been able to resolve this issue and I have not gotten any reply from my e-mail requests to Zabaware. Has anyone else had a similar error message or has Zabaware customer service refuse to help you with refunds or other issues related to the Ultra Hal program? Thanks.


Hi Straker.

If you open the default brain you are using and look near the bottom of the brain you should see this:

Code: [Select]
'If the user clicks on the About/Options button for this plugin
'this sub will be called. There are no extra settings for this brain,
'so we'll display an information box
Sub AboutOptions()
    Set HalBrain = CreateObject("UltraHalAsst6.Brain")
    HalBrain.MsgAlert "This is the Ultra Hal 6.0 Default Brain. This brain has no additional options."
    Set HalBrain = Nothing
End Sub

you can change the above code to the below code I have written and your error should go away when you click on the advanced brain options, what I did here is wrote the code to do the same thing that the above code does. Robert may want to look for the possible cause of the error, there may be a problem in the .dll itself when the sub is calling the file.

'If the user clicks on the About/Options button for this plugin
'this sub will be called. There are no extra settings for this brain,
'so we'll display an information box
Sub AboutOptions()
    MsgBox("This is the Ultra Hal 6.0 Default Brain. This brain has no additional options.")
End Sub

Jerry[8D]
Title: Defective software
Post by: Smokey on April 06, 2007, 09:27:50 pm
[:0]Bingo!!!!!!!! That took care of the problem.  Thank you for the quick fix.  [8D][8D][8D]