Problems with installing Hal.

[kristian_saine]

I have Windows xp on my computer and every time i try to install Hal i got the error message 1335. I have tryed to do everything but nothing seems to help.I have the downloaded version and i tryed to download Hal several times but it doesen´t work.
Can someone tell me what to do?

[Medeksza]

Try following the steps outlined at the top of the page http://www.zabaware.com/assistant/trouble.html

[kristian_saine]

Actually i have allready tryed to do that but it`s not helping. The same message still keeps on coming up....

[Medeksza]

Most likely your download is actually corrupted. The file size of the download should be 115,209,932 bytes. If it is not, you should redownload.

[kristian_saine]

That is it. The download seems to have been corrupted. Now i just dont know where i can redownload the program from?

[kristian_saine]

I lost the link wich i was using before and i thought that you maeby know some link wich i can use to try redownload the program.

[Vincent]

Dear Kristian_saine,

     I had the same problem with Hal 4.5 and never could get it to download onto Windows X-P.  I tried to reach Zabaware, but received any replys to my E-mail requests.
     The software was downloaded directly from thier web-site, and paid for by my credit card.  BIG MISTAKE!
     I'm forced to go through the process of having my bank reverse this process.  I hope you didn't do the same thing.  Anyway, get your money back, even if you have to take the bastards to court!
     Good luck, vince.

[Morkeleb]

I dont know why you had so much problems I downloaded Hal of the internet using a slow 28.8 modem connection due to line connection problems but it worked out fine. when I installed it worked with no problems. Try going back to www.zabaware.com the home page and you can find the link's for the download again.

I am also running a XP system with only 256 Meg of ram but have had no problems with the install or use of Hal. Make sure your security updates and patches are correct for you system it might cause problems but im not sure.

[booboo00187]

I would like to know how far back Zaba. keeps records.  I am also having the same problem (bought full version 2/20/03, comp died 4/?/03, lost full ver. and links to download), and have had no help from Zaba as of yet. When I go to the redownload link it tell me that there is no record of the transaction. But I have the receipt that Zaba sent me....
Date & Time: 2/20/2003 09:20:11
Transaction ID: 5762332
So now what??
All I want is the program back...Is that too much to ask?
Anybody with help/info, email me dmstine@excite.com