Dear samolotkapitan;
If no one replied, it is because no one had an answer
for you. Try including more details such as: are you using
demo version or paid version and do you have expantion pak.
What operating system are you using, computer type, cpu and ram.
Btw, this is the first time I have seen your posts.
You will find this a very friendly and supportive forum, please don't give up too soon. I have had other problems myself and have
gotten good help here resolving other issues. My hal is working well
now, but I myself have messed it up a few times and am still working
on it. It does make a good digital secretary and companion. I might also recomend you click on the search link as others have had this problem before and you may quite find the answers you are looking for and a whole lot more useful information there.