Topics

1

Ultra Hal 7.0 / Customer service for Hal SUCKS!

« on: January 06, 2006, 02:32:29 am »

I had a hardware problem, the Hal Assistant got corrupted. It did not accept my serial number anymore and the recovery did not let me put the new request code for it. Of course, nobody was available at this time of the night and nobody replied my email yet. When you make a software that CANNOT be fixed by the customer, I think you should at least offer 24 h a day customer service for it. It's really rude to avoid fixing things that are in your responsability to be fixed. I expect an apology for this behaviour.

2

Ultra Hal 7.0 / How to add custom characters?

« on: November 29, 2005, 05:19:49 pm »

Custom characters added to Hal 6 do not work. It's not enough to have them in the program folder. So, what should be done to make them work? Or is Hal 6 inferior to Hal 5 about customizing possibilities? And if this is so, why call it Hal 6 and not Hal 4?

3

Ultra Hal 7.0 / Adding new characters

« on: November 29, 2005, 05:15:35 pm »

I have added some of the characters I used in the version 5.0 and none of them seems to work. What should I do to make them work?