Messages

16

Speech Technology / Frustrated

« on: December 07, 2006, 04:25:08 pm »

I'm having several problems with Ultra Hal text-to-speech, one now being that it's telling me it's running AFTER I've closed it. So now it won't run again. I closed it because it wasn't reading dialogue boxes or instant messages. I thought if I reopened it, it would read something, but it won't open because I get a message saying it's already running. It's no way in the system tray, so I don't see how it can be running when I closed it.

I have yet to receive an answer about my previous issues which still exist. The only way it reads anything is it's pasted into the text window. It will not read AIMs or dialogue boxes, and those items are checked. It does not pronounce the name Charlie. In fact, it says "he is not busy." That's ridiculous. And I can't get the pronunciation window open to change anything.

I'd think there'd be better customer support for something that is paid for, such as the Neospeech.

Kim

17

Speech Technology / Neospeech Kate & Paul

« on: December 05, 2006, 01:56:59 am »

Thanks for the info.

18

Speech Technology / Neospeech Kate & Paul

« on: December 05, 2006, 12:00:40 am »

I'm not sure how to describe any more than I have. Just that when it reads the name Charlie, it reads it as "he is not busy." I am using the Ultra Hal program. I am using Windows XP.

The error is the one when programs need to be shut down, and it says this program has encountered an error and needs to close. It's starting to do that every time I have it read something to me now. It isn't reading AIM as it specifies it should, either. These are my main issues with the software.

I have e-mailed them twice now, and I haven't received a response. It's been a week since the first e-mail, so I e-mailed today.

Kim

19

Speech Technology / Neospeech Kate & Paul

« on: December 04, 2006, 05:34:42 pm »

I guess there's no assistance for this software. It's been a week, and I have yet to be helped with it. It also is not reading my instant messages as it says it does, and it's checked to read them. It's also been shutting itself down after freezing. It doesn't stop reading when you click on stop. And the "he is not busy" for the name "Charlie," that doesn't figure. The website version reads the name correctly.

Well, I'll keep waiting for assistance. I paid for NeoSpeech and think there should be customer support for it. But that doesn't appear to be the case.

Kim

20

Speech Technology / Neospeech Kate & Paul

« on: November 29, 2006, 06:01:31 pm »

Can someone please help me out here? I tried e-mailing the site but got no response.

Thank you in advance.

21

Speech Technology / Neospeech Kate & Paul

« on: November 27, 2006, 06:43:19 pm »

Hello. I'm new to this software. I have registered and just installed the program.

I'm having a problem with it not saying correct words. When the name "Charlie" comes up, Kate or Paul pronouces it as "he is not busy." Why is this happening? On the demo on the website, it pronounced it just fine. I have a friend online named Charlie, and when she sends me an e-mail and signs it, I'd rather hear "Charlie," not "he is not busy." Can someone help? Thanks.

Kim

PS: Yes, as a joke, I tried typing "he is not busy," but it didn't say "Charlie." *smile*