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I've done that twice already. Seems like no one is home.

I used the Hal reader on a regular basis on a Windows 2000 machine and a Windows XP machine. When I switched to Windows 7 I redownloaded the software and that's when I couldn't find the registration code. I emailed their support back then, but they never responded (several times in 2009). I was able to access the program on my Window XP machine, which was working up until recently. So now, I'm trying to contact their support again. Still no response.

Which support email are you using? This is the only one that I have: order@zabaware.com. It doesn't bounce so I thought it should be good to go.

you should be able to go to home page and log into your account to find your code.

My account predates this website (from 2002) - my email is not recognized here except in this forum.

Really? No support??

I've ben sending emails to this company since 2009 without a response. It would be the proper thing to do to monitor your email accounts and this forum. I paid for this product and would expect a simple answer, thank you.

Sorry - no thanks. I have the old reader with the voices. I just need it to run on a new computer (I need my registration code).

I've installed Hal Reader on a new computer, and it's prompting me for my registration code. I can't find it and support hasn't responded to my emails. Any suggestions?

I have an old version of Hal Ultra text reader (Version 1.0) on a Windows XP machine - a computer that I'm no longer using. It has some old voices that are no longer available in the newer download. These are robo 1, robo 2, and robo 3. Are these available anywhere? Any ideas how I would find these on the old machine and transfer them to Windows 7? I can't seem to find them in any file. Thanks in advance for any help.