Messages

Thank you for helping me.  I was able to complete step one but not step two.
I'm able to find WINDOWS but not profiles/, can you help me with that one?  When I put in my name once I find profiles, do I put in my user name I used with HAL?

When trying to uninstall, it keeps coming up with the following messege: "The Windows Installer Service could not be accessed.  This can occur if you are running windows in safe mode, or if the Windows Installer is not correctly installed.  cont your support personnel for assistance." I just got the Advanced version and I need some help.

Thank you