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Ultra Hal 7.0 / Corrupt & can not reactivate
« on: November 06, 2008, 03:37:22 pm »
Maybe someone out there can help me becasue I think it is an artificial intelligent program with less abilities than Hal 6.1 running the show at Zabaware. I purchased Hal a few months ago and activated it with out a problem. Then had a system crash and had to reformat and set to factory settings again. I reinstalled Hal and it was running with no problem for a period. then all of a sudden it will not launch. I keep getting a corrupted license dialog. I have recovered my Serial number, activation code , and authorization code and have tried ever option available to get it back up and running with no luck. I can not input the authorization code in any of the fields it will not accept the characters. I have contacted zabaware now 4 times over a 3 week period and have not received 1 reply. It is ridiculous that we that pay to own this software and input vital information to our daily lives can not get any assistance from the manufacture. and are forced to spend countless hours sifting through thousands of forum posts to try to resolve. I make $126.00 and hour and have lost substantial income over this 3 week period due to the fact that the vital information that was stored in Hal can not be obtained. I want to know also if anyone know where I can send my bill to less the $29.99 purchase price of the software. HOW DO YOU MAKE A PRODUCT AND OFFER NO SUPPORT! I appreciate the help and one that it's not their responsibility to help me out. Helping me out. Thanks