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Ultra Hal 7.0 / Microphone setting and Voice training not working

« on: November 05, 2009, 10:54:37 pm »

Any help would be appreciated.  I tried Ultra Hal 6.2.28 as a trial software.  In the general options screen when I hit the microphone settings and voice training buttons in the voice tab, nothing happens.  The Windows thinking cursor comes up, but then nothing.  Even after hitting ok or apply at the bottom of the screen, nothing seems to change or happen.  I have searched the forum, documentation, and the tutorial.  There is nothing about the screens that are supposed to come up when selecting either of the buttons.  I thought that it may have been a function not included in the trial; so I bought and activated the software.  The buttons still seem to do nothing.  I thought it might be an issue with Windows 7 compatibility; but Ultra Hal says it's compatible with Windows 7.  It might be an installation issue.  So, I've thought about uninstalling and reinstalling; but I'm weary.  I read a forum post that a customer did just that and had their serial number, but could not reactivate it.  And it's irritating that it seems that they haven't gotten any customer support for the issue.  The software is almost useless if I can't go through voice training.  The software is having a difficult time understanding the words I'm saying.  A little background info:
Operating system- Windows 7 64 bit
Processor- AMD 955 quad core 3.6 ghz
Memory- 8 gigs DDR3 dual channel
Computer resources shouldn't be the issue; I have resources to spare.
Any help would be extremely appreciated.