thanks for the quick reply.
i took your advice and downloaded 'Revo uninstall'. It was a great programme. it found the Haptek Player that wasn't showing in Windows uninstall and also found some extra files after it completed the initial uninstall. I Deactivated Hal, uninstalled Hal and Haptek Player with 'Revo Uninstall'. I rebooted the computer and re-installed Hal. I didn't download the Haptek player as before from the Haptek site as you said the Haptek Player comes with the Hal down load.
I crossed my fingers, held my breath and to no avail...still no lip sync. However I did notice the following two points:
1/ when i type in text and press return the Area that say 'Gooth is talking to Hal' is replaced with text that says 'switch voice for lip movement'. I switched voices and still won't work. I rememberer to click the SAPI update button also.
2/ i read on the internet about the 'halasst.exe -install' file. I guess this is in the registry so that each time i down load a new version of Hal it knows who i am. would it help to remove this in the uninstall and if so how?
God this is so annoying especially when i know it worked before...