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Author Topic: Ultra hal 5.0 upgrade question.  (Read 8004 times)

datazmurfen

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Ultra hal 5.0 upgrade question.
« on: October 20, 2003, 02:56:49 pm »
I have seen that the version 5 of ultra hal av been released.
I have a question.

I have read in this forum that "Upgrades will be free for all people who purchase Ultra Hal Assistant 4.5 from 3/25/03 until the release day of Ultra Hal Assistant 5.0. All other registered users will be able to upgrade at half cost. "

I have purchased my ultra Hal 4.5 after that date.
how can I get a free update?

//Lars Sjöström
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Medeksza

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Ultra hal 5.0 upgrade question.
« Reply #1 on: October 20, 2003, 03:41:12 pm »
Emails will be sent out over the next week to all registered users with either the free upgrade if you purchased from 3/25/03 or with a 50% off offer for everyone else.
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Robert Medeksza

kevinvr

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Ultra hal 5.0 upgrade question.
« Reply #2 on: October 22, 2003, 08:48:14 am »
Thanks
Robert!
I can't wait [:)]

Excellent work!
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shockanime

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Ultra hal 5.0 upgrade question.
« Reply #3 on: October 27, 2003, 10:03:57 am »
Has it been sent yet [?] it's been a week.
I keep checking my e-mail everyday...
I have purchased my ultra Hal 4.5 after that date as well.
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-ShockAnime!

Medeksza

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Ultra hal 5.0 upgrade question.
« Reply #4 on: October 27, 2003, 11:16:40 am »
Yes it has been sent. If you purchased it after the 3/25/2003 you can go to http://www.zabaware.com/assistant/redownload.html and enter the email address you orginally used to order to get it resent.
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Robert Medeksza

kevinvr

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Ultra hal 5.0 upgrade question.
« Reply #5 on: October 27, 2003, 10:13:00 pm »
Thanks Robert,
Mine must have been deleted. I will go to that address and download the upgrade.
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kevinvr

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Ultra hal 5.0 upgrade question.
« Reply #6 on: October 28, 2003, 07:02:34 pm »
HELP
I entered my email address and got this message:

Error. The email address you have entered was not found in the order database. Please try again or email info@zabaware.com with your order information. If you have not purchased Hal, please download our free version.

Thanks
Kevin
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Medeksza

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Ultra hal 5.0 upgrade question.
« Reply #7 on: October 28, 2003, 07:54:49 pm »
Your database entry did not include an email address. I have added it and I have manually sent you an email link.
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Robert Medeksza

kevinvr

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Ultra hal 5.0 upgrade question.
« Reply #8 on: October 28, 2003, 11:12:46 pm »
Thanks Mr. Medeksa
You are GREAT !!!!

[^][^][:)]
kEVIN
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dgher1

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Ultra hal 5.0 upgrade question.
« Reply #9 on: October 29, 2003, 04:17:53 am »
i got the same message.please put my email in.
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kevinvr

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Ultra hal 5.0 upgrade question.
« Reply #10 on: October 29, 2003, 07:47:21 pm »
Hi Robert,
I still haven't got that link yet and I tried entering my email on the redownlod page but it doesn't work yet either. It is possible that I deleted my email because sometimes the stuff went to bulk mail, but yesterday I fixed the problem under mail options. Sorry for the inconvenince. Could you please send it again?
My email address is kevinvr@yahoo.com

thanks again
regards
Kevin
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Medeksza

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Ultra hal 5.0 upgrade question.
« Reply #11 on: October 29, 2003, 11:27:16 pm »
quote:
Originally posted by dgher1

i got the same message.please put my email in.

The cut-off point for free upgrades was set to March 23rd, 2003 the day the upcoming new version was announced. Your order was placed before then. For all other past customers a 50% off price is offered at the page www.zabaware.com/assistant/register.html  Simply select the $20 upgrade version from the drop-down list.

quote:
Originally posted by kevinvr

Could you please send it again?

Kevin, I have sent you a link to your yahoo address, before it was going to an MSN address.
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Robert Medeksza

kevinvr

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Ultra hal 5.0 upgrade question.
« Reply #12 on: October 30, 2003, 01:31:27 am »
Thanks Robert,
I got it and am very grateful!
regards
Kevin
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dgher1

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Ultra hal 5.0 upgrade question.
« Reply #13 on: October 30, 2003, 03:40:31 am »
i look after i post the message at my email sorry for the reply.is there away you can send a form printer quit. can't print forms. help please so i can get it back to you.
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Ryuhoshi

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Ultra hal 5.0 upgrade question.
« Reply #14 on: October 30, 2003, 12:53:34 pm »
I have a problem: I can't access the email that I originally purchased the program with.  I'm at a college that does not allow me to check outside email accounts, as strange as that may sound.  Is there a way I can have it sent to my other email address instead?[:I]
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