Okay here is my update and what all i did . i uninstalled hal 7 again. then went into the app roaming file and deleted the left over hal 7 file i did the same in the zabaware hal 7 program file . then i took the hal 6.2 program file and placed it in the roaming file are and made sure it has the character file in it. it did. then i restarted the computer this time though i did get a new error i never had before . see picture below .
although it said no sound card or something the female voice for hal played.
after i had the computer restarted i exited hal 7 and then installed the hal 7 expansion pack again with serial number .
once installed again i restarted the pc again , same sound card hal error came up . i went to hal opened it and my brain had not migrated even though it was in the hal 6 folder in the app roam etc. folder . my characters were showing up inj the list menu in hal 7 but again when i picked it and could see the image in the preview window aqnd hit apply hal would close and then when i reopened it . the same problem again . back to the computer default image .

Robert i am going to dend you the e mail of the debug file again . but this is what i have done and it is still doing the same thing and not migrating the brain or my characters , as a matter of a fact when i went back and checked the hal 7 file in the app roaming etc. file the character file is empty with nothing in it at all , not even hal 7 characters .
Okay i tried one more thing i copied the above custom haptek character and the jpg in the app roaming etc. hal 7 file and it still won't load so i think i am right for whatever reason its to do with the expansion pack 7 not recognizing my serial number even though it accepted it and loaded and installed okay. that's why my characters won't load .